47
NPS
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Coding Dojo
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About Coding Dojo's Brand
We teach students how to build modern web applications and become developers in our 14 week bootcamp
Brand at a Glance
64%
Customer Loyalty
3.5/5
Product Quality
3.5/5
Pricing
3.3/5
Customer Service
Coding Dojo NPS
Coding Dojo's Net Promoter Score (NPS) is a 47 with 68% Promoters, 11% Passives, and 21% Detractors. Net Promoter Score tracks whether Coding Dojo's customers would recommend using the product based on a scale of -100 to 100.
Coding Dojo Overall NPS
| 68% | Promoters |
|---|---|
| 11% | Passives |
| 21% | Detractors |
Coding Dojo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 100 | Jul 2021 | 100 |
Sep 2021 100 | Sep 2021 | 100 |
Nov 2021 71 | Nov 2021 | 71 |
Jan 2022 50 | Jan 2022 | 50 |
Feb 2022 55 | Feb 2022 | 55 |
May 2022 45 | May 2022 | 45 |
Jun 2022 41 | Jun 2022 | 41 |
Jul 2022 43 | Jul 2022 | 43 |
Aug 2022 46 | Aug 2022 | 46 |
Dec 2022 52 | Dec 2022 | 52 |
Mar 2023 44 | Mar 2023 | 44 |
Jul 2023 47 | Jul 2023 | 47 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Coding Dojo NPS by Age
Coding Dojo's NPS was rated 20 points by customers ages 31-35 on Comparably.
Coding Dojo Customer Loyalty
64%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
64% of Coding Dojo users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Coding Dojo Customer Loyalty Score by Age
Coding Dojo's Customer Loyalty score was rated 64% by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Coding Dojo.
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| Summary | Age | Score |
|---|---|---|
31-35 64% | 31-35 | 64% |
Coding Dojo Product Quality
3.5/5
Coding Dojo has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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Coding Dojo Product Information
Coding Dojo’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Website
- http://codingdojo.com
- Company Size
- 51-200 Employees
Industry
Education
Quick Insights into Coding Dojo Product Quality
Coding Dojo's Product Quality score was rated highest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked Coding Dojo's Product Quality.
Ranked Coding Dojo Product Quality the Highest
Coding Dojo Product Quality Score by Age
Coding Dojo's Product Quality score was rated 3.4 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Coding Dojo.
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| Summary | Age | Score |
|---|---|---|
31-35 3.4 | 31-35 | 3.4 |
Coding Dojo Pricing
Coding Dojo ROI & Value For Money
3.5/5
Coding Dojo has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Quick Insights into Coding Dojo ROI
Coding Dojo's ROI score was rated highest by customers ages 31-35.
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Ranked Coding Dojo ROI the Highest
Coding Dojo ROI Score by Age
Coding Dojo's ROI score was rated 3.1 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Coding Dojo.
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| Summary | Age | Score |
|---|---|---|
31-35 3.1 | 31-35 | 3.1 |
Coding Dojo Customer Satisfaction (CSAT)
Coding Dojo Customer Satisfaction (CSAT) Score
56 / 100
Coding Dojo has an overall Customer Satisfaction score of 56 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
45%
Satisfied
11%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Coding Dojo Customer Service
3.3/5
Coding Dojo has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
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About Coding Dojo's Customer Service
Address
10777 Main Street, Suite 100, Bellevue, WA 98004
Website
http://codingdojo.com
Phone Number
(425) 278-5788
Quick Insights into Coding Dojo Customer Service
Coding Dojo's Customer Service score was rated highest by customers ages 31-35.
Sign Up to unlock insights into how customers have ranked Coding Dojo's Customer Service score.
Ranked Coding Dojo Customer Service the Highest
Coding Dojo Customer Service Score by Age
Coding Dojo's Customer Service score was rated 3 stars by customers ages 31-35 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Coding Dojo.
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| Summary | Age | Customer Service Score |
|---|---|---|
31-35 3 | 31-35 | 3 |
Coding Dojo as an Employer
3.8/5
Coding Dojo has a 3.8/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Coding Dojo scored a 47 for Net Promoter Score and a 35 for Employee Net Promoter Score. NPS gauges how likely a customer of Coding Dojo would recommend the brand to a friend. ENPS measures how likely Coding Dojo employees would recommend working at Coding Dojo to a friend.
Net Promoter Score
47
NPS Score
| 68% | Promoters |
|---|---|
| 11% | Passive |
| 21% | Detractors |
Employee Net Promoter Score
35
eNPS Score
| 61% | Promoters |
|---|---|
| 13% | Passive |
| 26% | Detractors |
