11
NPS
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CohnReznick
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About CohnReznick's Brand
CohnReznick LLP provides clients with forward thinking advice that helps them navigate complex business and financial issues.
Brand at a Glance
83%
Customer Loyalty
3.5/5
Product Quality
3.4/5
Pricing
3.4/5
Customer Service
CohnReznick CMO
CohnReznick NPS
CohnReznick's Net Promoter Score (NPS) is a 11 with 48% Promoters, 15% Passives, and 37% Detractors. Net Promoter Score tracks whether CohnReznick's customers would recommend using the product based on a scale of -100 to 100.
CohnReznick Overall NPS
| 48% | Promoters |
|---|---|
| 15% | Passives |
| 37% | Detractors |
CohnReznick NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 -1 | Nov 2022 | -1 |
Dec 2022 7 | Dec 2022 | 7 |
Apr 2023 12 | Apr 2023 | 12 |
Aug 2023 23 | Aug 2023 | 23 |
Apr 2024 26 | Apr 2024 | 26 |
Jun 2024 34 | Jun 2024 | 34 |
Nov 2024 27 | Nov 2024 | 27 |
Jan 2025 22 | Jan 2025 | 22 |
Feb 2025 17 | Feb 2025 | 17 |
Sep 2025 12 | Sep 2025 | 12 |
Nov 2025 8 | Nov 2025 | 8 |
Jan 2026 11 | Jan 2026 | 11 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CohnReznick NPS by Gender
CohnReznick's NPS was rated 100 by Female customers on Comparably.
Female
100
CohnReznick's NPS was rated 100 by Female customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Male
N/A
CohnReznick's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
CohnReznick NPS by Ethnicity
CohnReznick's NPS was rated 67 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 67 | Caucasian | 67 |
CohnReznick Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of CohnReznick users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
CohnReznick Customer Loyalty Score by Gender
CohnReznick's Customer Loyalty score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of CohnReznick.
Female
100%
Yes
Male
N/A
Yes
CohnReznick Customer Loyalty Score by Ethnicity
CohnReznick's Customer Loyalty score was rated 70% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of CohnReznick.
70
out of 100
Caucasian
CohnReznick Product Quality
3.5/5
CohnReznick has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
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CohnReznick Product Information
CohnReznick’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Website
- http://www.cohnreznick.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Small Business Services
Quick Insights into CohnReznick Product Quality
CohnReznick's Product Quality score was rated highest by Female customers.
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Ranked CohnReznick Product Quality the Highest
CohnReznick Product Quality Score by Gender
CohnReznick's Product Quality score was rated 4.6 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of CohnReznick.
Female
4.6/5
Male
N/A
CohnReznick Product Quality Score by Ethnicity
CohnReznick's Product Quality score was rated 3.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of CohnReznick.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
CohnReznick Pricing
CohnReznick ROI & Value For Money
3.4/5
CohnReznick has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Quick Insights into CohnReznick ROI
CohnReznick's ROI score was rated highest by Female customers.
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Ranked CohnReznick ROI the Highest
CohnReznick ROI Score by Gender
CohnReznick's ROI score was rated 4.6 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of CohnReznick.
Female
4.6/5
Male
N/A
CohnReznick ROI Score by Ethnicity
CohnReznick's ROI score was rated 4.3 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of CohnReznick.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.3 | Caucasian | 4.3 |
CohnReznick Customer Satisfaction (CSAT)
CohnReznick Customer Satisfaction (CSAT) Score
80 / 100
CohnReznick has an overall Customer Satisfaction score of 80 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
38%
Satisfied
42%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
4%
Very Dissatisfied
13%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into CohnReznick Customer Satisfaction
CohnReznick's Customer Satisfaction score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked CohnReznick's Customer Satisfaction.
Ranked CohnReznick Customer Satisfaction the Highest
CohnReznick Customer Satisfaction Score by Gender
CohnReznick's Customer Satisfaction score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of CohnReznick.
100 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
CohnReznick Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
CohnReznick's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of CohnReznick.
100 / 100
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CohnReznick Customer Service
3.4/5
CohnReznick has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About CohnReznick's Customer Service
Address
New York City, NY
Website
http://www.cohnreznick.com/
Phone Number
9736316221
Quick Insights into CohnReznick Customer Service
CohnReznick's Customer Service score was rated highest by Female customers.
Sign Up to unlock insights into how customers have ranked CohnReznick's Customer Service score.
Ranked CohnReznick Customer Service the Highest
CohnReznick Customer Service Score by Gender
CohnReznick's Customer Service score was rated 4.6 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of CohnReznick.
Female
4.6/5
Male
N/A
CohnReznick Customer Service Score by Ethnicity
CohnReznick's Customer Service score was rated 4.1 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of CohnReznick.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
CohnReznick as an Employer
4.5/5
CohnReznick has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
CohnReznick scored a 11 for Net Promoter Score and a 35 for Employee Net Promoter Score. NPS gauges how likely a customer of CohnReznick would recommend the brand to a friend. ENPS measures how likely CohnReznick employees would recommend working at CohnReznick to a friend.
Net Promoter Score
11
NPS Score
| 48% | Promoters |
|---|---|
| 15% | Passive |
| 37% | Detractors |
Employee Net Promoter Score
35
eNPS Score
| 57% | Promoters |
|---|---|
| 21% | Passive |
| 22% | Detractors |
