100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Coins.ph
Marketing or Exec? Claim Your Free Account
About Coins.ph's Brand
Provider of a blockchain-enabled platform designed to buy load, pay bills, send and receive money and shop online. The company's blockchain-enabled platform allows to create wallet in minutes, no minimum cash-in amounts and no monthly fees, pay suppliers and employees anywhere in the world, enabling users including those without bank accounts, to easily access financial services directly from their phone.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
5/5
Customer Service
Coins.ph NPS
Coins.ph's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Coins.ph's customers would recommend using the product based on a scale of -100 to 100.
Coins.ph Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Coins.ph NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 100 | Nov 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Coins.ph Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Coins.ph users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Coins.ph Product Quality
4/5
Coins.ph has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Coins.ph's overall Product Quality score rated by its users and customers.
Coins.ph Product Information
Coins.ph’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.coins.ph
- Company Size
- 11-50 Employees
Coins.ph Pricing
Coins.ph ROI & Value For Money
5/5
Coins.ph has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Coins.ph's overall ROI score rated by its users and customers.
Coins.ph Customer Service
5/5
Coins.ph has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Coins.ph's overall Customer Service score rated by its users and customers.
About Coins.ph's Customer Service
Address
12F Centerpoint Building, Pasig City, 1634 Philippines
Website
www.coins.ph
