-100
NPS
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Brand Page
College Recruiter
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About College Recruiter's Brand
Leading job search site for students and recent grads of one-, two-, and four-year colleges who are searching for internships and entry-level jobs
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
College Recruiter NPS
College Recruiter's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether College Recruiter's customers would recommend using the product based on a scale of -100 to 100.
College Recruiter Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
College Recruiter NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2024 -100 | Mar 2024 | -100 |
Jan 2025 -100 | Jan 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
College Recruiter Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of College Recruiter users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
College Recruiter Product Quality
1.5/5
College Recruiter has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock College Recruiter's overall Product Quality score rated by its users and customers.
College Recruiter Product Information
College Recruiter’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Media
College Recruiter Pricing
College Recruiter ROI & Value For Money
1.5/5
College Recruiter has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock College Recruiter's overall ROI score rated by its users and customers.
College Recruiter Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
50%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
College Recruiter Customer Service
1.5/5
College Recruiter has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock College Recruiter's overall Customer Service score rated by its users and customers.
About College Recruiter's Customer Service
Address
7201 York Avenue South, Minneapolis, MN 55435
Website
https://www.collegerecruiter.com
Phone Number
(952)848-2211
College Recruiter's Social Links
College Recruiter as an Employer
3.1/5
College Recruiter has a 3.1/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
College Recruiter scored a -100 for Net Promoter Score and a -5 for Employee Net Promoter Score. NPS gauges how likely a customer of College Recruiter would recommend the brand to a friend. ENPS measures how likely College Recruiter employees would recommend working at College Recruiter to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-5
eNPS Score
| 20% | Promoters |
|---|---|
| 55% | Passive |
| 25% | Detractors |
