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About Commissioner's Brand

Commissioner is a mobile application that helps sports coaches to take notes on their players and keep information organized.

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service

Commissioner NPS

Commissioner's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Commissioner's customers would recommend using the product based on a scale of -100 to 100.

Commissioner Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Commissioner Overall NPS

Commissioner NPS Trend

-100
-50
0
50
100
Apr 2024
100
Apr 2024100
May 2024
100
May 2024100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Commissioner Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Commissioner users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Commissioner Customer Loyalty

Commissioner Product Quality

5/5

Commissioner has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Commissioner Product Information

Commissioner’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
http://www.commissioner.io
Company Size
1-10 Employees

Industry

Tech
Mobile App
SaaS
Sports & Entertainment

Commissioner Pricing

Commissioner ROI & Value For Money

5/5

Commissioner has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Commissioner Customer Satisfaction (CSAT)

Commissioner Customer Satisfaction (CSAT) Score

100 / 100

Commissioner has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Commissioner Customer Service

5/5

Commissioner has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

Sign Up to unlock Commissioner's overall Customer Service score rated by its users and customers.

About Commissioner's Customer Service

Address

Lincoln, NE


Website

http://www.commissioner.io

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