100
NPS
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Comparably Example
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About Comparably Example's Brand
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
4.1/5
Customer Service
Comparably Example NPS
Comparably Example's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Comparably Example's customers would recommend using the product based on a scale of -100 to 100.
Comparably Example Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Comparably Example NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
Sep 2025 100 | Sep 2025 | 100 |
Apr 2026 100 | Apr 2026 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Comparably Example Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Comparably Example users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Comparably Example Product Quality
4.1/5
Comparably Example has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Comparably Example's overall Product Quality score rated by its users and customers.
Comparably Example Product Information
Comparably Example’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- https://www.comparably.com/
- Company Size
- 1-10 Employees
Industry
Tech
Comparably Example Pricing
Comparably Example ROI & Value For Money
4.1/5
Comparably Example has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Comparably Example Customer Satisfaction (CSAT)
Comparably Example Customer Satisfaction (CSAT) Score
100 / 100
Comparably Example has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Comparably Example Customer Service
4.1/5
Comparably Example has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About Comparably Example's Customer Service
Address
Santa Monica, CA 90401 United States of America
Website
https://www.comparably.com/
Comparably Example as an Employer
3.4/5
Comparably Example has a 3.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Comparably Example scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Comparably Example would recommend the brand to a friend. ENPS measures how likely Comparably Example employees would recommend working at Comparably Example to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
