100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Computer Services
Marketing or Exec? Claim Your Free Account
About Computer Services' Brand
Brand at a Glance
83%
Customer Loyalty
4/5
Product Quality
3.8/5
Pricing
4/5
Customer Service
Computer Services NPS
Computer Services's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Computer Services's customers would recommend using the product based on a scale of -100 to 100.
Computer Services Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Computer Services NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 100 | Sep 2023 | 100 |
Apr 2024 100 | Apr 2024 | 100 |
Feb 2025 100 | Feb 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Computer Services Customer Reviews
Out of the 2 Computer Services customer reviews 2 were positive and 0 were constructive. Computer Services customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Computer Services Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Computer Services users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Computer Services Product Quality
4/5
Computer Services has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Computer Services' overall Product Quality score rated by its users and customers.
Computer Services Product Information
Computer Services’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.mrmontoya.com
Computer Services Pricing
Computer Services ROI & Value For Money
3.8/5
Computer Services has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock Computer Services' overall ROI score rated by its users and customers.
Computer Services Customer Satisfaction (CSAT)
Computer Services Customer Satisfaction (CSAT) Score
100 / 100
Computer Services has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Computer Services Customer Service
4/5
Computer Services has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Computer Services' overall Customer Service score rated by its users and customers.
About Computer Services's Customer Service
Website
http://www.mrmontoya.com
Computer Services as an Employer
3.0/5
Computer Services has a 3.0/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Computer Services scored a 100 for Net Promoter Score and a -51 for Employee Net Promoter Score. NPS gauges how likely a customer of Computer Services would recommend the brand to a friend. ENPS measures how likely Computer Services employees would recommend working at Computer Services to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-51
eNPS Score
| 12% | Promoters |
|---|---|
| 25% | Passive |
| 63% | Detractors |
