-66
NPS
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Conservice
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About Conservice's Brand
Conservice provides utility management software and billing solutions to property owners and managers.
Brand at a Glance
46%
Customer Loyalty
1.6/5
Product Quality
1.5/5
Pricing
1.7/5
Customer Service
Conservice NPS
Conservice's Net Promoter Score (NPS) is a -66 with 11% Promoters, 12% Passives, and 77% Detractors. Net Promoter Score tracks whether Conservice's customers would recommend using the product based on a scale of -100 to 100.
Conservice Overall NPS
| 11% | Promoters |
|---|---|
| 12% | Passives |
| 77% | Detractors |
Conservice NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2024 -75 | Mar 2024 | -75 |
May 2024 -72 | May 2024 | -72 |
Jul 2024 -69 | Jul 2024 | -69 |
Aug 2024 -69 | Aug 2024 | -69 |
Sep 2024 -69 | Sep 2024 | -69 |
Nov 2024 -63 | Nov 2024 | -63 |
Jan 2025 -65 | Jan 2025 | -65 |
Mar 2025 -65 | Mar 2025 | -65 |
Apr 2025 -63 | Apr 2025 | -63 |
Oct 2025 -66 | Oct 2025 | -66 |
Nov 2025 -66 | Nov 2025 | -66 |
Dec 2025 -66 | Dec 2025 | -66 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Conservice NPS by Gender
Male customers rated Conservice's NPS 41 points higher than Female customers.
Male
-50
Conservice's NPS was rated -50 by Male customers on Comparably.
25%
Promoters
0%
Passives
75%
Detractors
Female
-91
Conservice's NPS was rated -91 by Female customers on Comparably.
0%
Promoters
9%
Passives
91%
Detractors
Conservice NPS by Ethnicity
Conservice's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Other -60 | Other | -60 |
Conservice NPS by Age
Conservice's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
Conservice NPS by Usage
Conservice's NPS was rated the highest by customers who have used Conservice's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -60 | Less than 1 Year | -60 |
1 to 2 Years -67 | 1 to 2 Years | -67 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
5 to 10 Years -60 | 5 to 10 Years | -60 |
Conservice Customer Reviews
Out of the 3 Conservice customer reviews 2 were positive and 1 was constructive. Conservice customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Conservice Customer Loyalty
46%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
46% of Conservice users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Conservice Customer Loyalty Score by Gender
Female customers rated Conservice's Customer Loyalty score 10% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Conservice.
Male
36%
Yes
Female
46%
Yes
Conservice Customer Loyalty Score by Ethnicity
Conservice's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Conservice.
30
out of 100
Caucasian
82
out of 100
Other
Conservice Customer Loyalty Score by Age
Conservice's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Conservice.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 10% | 31-35 | 10% |
46-50 78% | 46-50 | 78% |
Conservice Customer Loyalty Score by Usage
Conservice's Customer Loyalty score was rated the highest by customers who have used Conservice's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Conservice Product Quality
1.6/5
Conservice has an overall Product Quality score of 1.6 out of 5 stars rated by its users and customers.
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Conservice Product Information
Conservice’s product quality score is a 1.6 out of 5 as rated by its users and customers.
- Website
- https://www.conservice.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Professional Services
Quick Insights into Conservice Product Quality
Conservice's Product Quality score was rated highest by customers who have used Conservice's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Conservice's Product Quality.
Ranked Conservice Product Quality the Highest
Ranked Conservice Product Quality the Lowest
Conservice Product Quality Score by Gender
Conservice's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Conservice.
Male
1.5/5
Female
1.5/5
Conservice Product Quality Score by Ethnicity
Conservice's Product Quality score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Conservice.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Conservice Product Quality Score by Age
Conservice's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Conservice.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 1.5 | 31-35 | 1.5 |
46-50 1.6 | 46-50 | 1.6 |
Conservice Product Quality Score by Usage
Conservice's Product Quality score was rated the highest by customers who have used Conservice's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Conservice Pricing
Conservice ROI & Value For Money
1.5/5
Conservice has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Quick Insights into Conservice ROI
Conservice's ROI score was rated highest by customers who have used Conservice's products/services for 5 to 10 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Conservice's ROI score.
Ranked Conservice ROI the Highest
Ranked Conservice ROI the Lowest
Conservice ROI Score by Gender
Conservice's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Conservice.
Male
1.5/5
Female
1.5/5
Conservice ROI Score by Ethnicity
Conservice's ROI score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Conservice.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Conservice ROI Score by Age
Conservice's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Conservice.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 1.5 | 31-35 | 1.5 |
46-50 1.6 | 46-50 | 1.6 |
Conservice ROI Score by Usage
Conservice's ROI score was rated the highest by customers who have used Conservice's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Conservice Customer Satisfaction (CSAT)
Conservice Customer Satisfaction (CSAT) Score
16 / 100
Conservice has an overall Customer Satisfaction score of 16 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
6%
Satisfied
10%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
26%
Very Dissatisfied
52%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Conservice Customer Satisfaction
Conservice's Customer Satisfaction score was rated highest by customers who have used Conservice's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Conservice's Customer Satisfaction.
Ranked Conservice Customer Satisfaction the Highest
Ranked Conservice Customer Satisfaction the Lowest
Conservice Customer Satisfaction Score by Gender
Male customers rated Conservice's Customer Satisfaction score 4 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Conservice.
14 / 100
MaleVery Satisfied | 14% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 14% | |
Dissatisfied | 14% | |
Very Dissatisfied | 58% |
10 / 100
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 10% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 30% | |
Very Dissatisfied | 60% |
Conservice Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Conservice's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Conservice.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
67%
CSAT according to Other
Conservice's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Conservice.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
20%
Very Dissatisfied
60%
Conservice Customer Satisfaction Score by Age
Conservice's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Conservice.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 0% | |||||||||||||||
| 46-50 | 25% |
Conservice Customer Satisfaction Score by Usage
Conservice's Customer Satisfaction score was rated the highest by customers who have used Conservice's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Conservice Customer Service
1.7/5
Conservice has an overall Customer Service score of 1.7 out of 5 stars rated by its users and customers.
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About Conservice's Customer Service
Address
Logan, UT
Website
https://www.conservice.com
Quick Insights into Conservice Customer Service
Conservice's Customer Service score was rated highest by customers who have used Conservice's products/services for 1 to 2 Years, and rated lowest by Other customers.
Sign Up to unlock insights into how customers have ranked Conservice's Customer Service score.
Ranked Conservice Customer Service the Highest
Ranked Conservice Customer Service the Lowest
Conservice Customer Service Score by Gender
Male customers rated Conservice's Customer Service score 0.2 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Conservice.
Male
1.7/5
Female
1.5/5
Conservice Customer Service Score by Ethnicity
Conservice's Customer Service score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Conservice.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Conservice Customer Service Score by Age
Conservice's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Conservice.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 1.5 | 31-35 | 1.5 |
46-50 1.6 | 46-50 | 1.6 |
Conservice Customer Service Score by Usage
Conservice's Customer Service score was rated the highest by customers who have used Conservice's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Conservice as an Employer
2.6/5
Conservice has a 2.6/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Conservice scored a -66 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of Conservice would recommend the brand to a friend. ENPS measures how likely Conservice employees would recommend working at Conservice to a friend.
Net Promoter Score
-66
NPS Score
| 11% | Promoters |
|---|---|
| 12% | Passive |
| 77% | Detractors |
Employee Net Promoter Score
-25
eNPS Score
| 33% | Promoters |
|---|---|
| 9% | Passive |
| 58% | Detractors |
