75
NPS
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Constantia Flexibles
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About Constantia Flexibles' Brand
Constantia Flexibles is one of the world's leading manufacturers of flexible packaging.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Constantia Flexibles NPS
Constantia Flexibles's Net Promoter Score (NPS) is a 75 with 75% Promoters, 25% Passives, and 0% Detractors. Net Promoter Score tracks whether Constantia Flexibles's customers would recommend using the product based on a scale of -100 to 100.
Constantia Flexibles Overall NPS
| 75% | Promoters |
|---|---|
| 25% | Passives |
| 0% | Detractors |
Constantia Flexibles NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 100 | Oct 2020 | 100 |
Oct 2023 100 | Oct 2023 | 100 |
Sep 2024 66 | Sep 2024 | 66 |
Jan 2026 75 | Jan 2026 | 75 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Constantia Flexibles Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Constantia Flexibles users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Constantia Flexibles Product Quality
5/5
Constantia Flexibles has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Constantia Flexibles' overall Product Quality score rated by its users and customers.
Constantia Flexibles Product Information
Constantia Flexibles’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.cflex.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Hardware and Devices
Constantia Flexibles Pricing
Constantia Flexibles ROI & Value For Money
5/5
Constantia Flexibles has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Constantia Flexibles' overall ROI score rated by its users and customers.
Constantia Flexibles Customer Service
5/5
Constantia Flexibles has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Constantia Flexibles' overall Customer Service score rated by its users and customers.
About Constantia Flexibles's Customer Service
Address
Rivergate, Handelskai 92 1200, Vienna, GA Austria
Website
http://www.cflex.com/
Constantia Flexibles as an Employer
3.4/5
Constantia Flexibles has a 3.4/5 stars for its overall company culture rated by their employees
top
5%
CEO of Constantia Flexibles
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Constantia Flexibles scored a 75 for Net Promoter Score and a -75 for Employee Net Promoter Score. NPS gauges how likely a customer of Constantia Flexibles would recommend the brand to a friend. ENPS measures how likely Constantia Flexibles employees would recommend working at Constantia Flexibles to a friend.
Net Promoter Score
75
NPS Score
| 75% | Promoters |
|---|---|
| 25% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-75
eNPS Score
| 0% | Promoters |
|---|---|
| 25% | Passive |
| 75% | Detractors |
