Contango Oil & Gas Company NPS & Customer Reviews | Comparably
Brand Page
Contango Oil & Gas Company
Marketing or Exec? Claim Your Free Account

About Contango Oil & Gas Company's Brand

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
4.5/5
Customer Service

Contango Oil & Gas Company NPS

Contango Oil & Gas Company's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Contango Oil & Gas Company's customers would recommend using the product based on a scale of -100 to 100.

Contango Oil & Gas Company Overall NPS

0
NPS
0%Promoters
100%Passives
0%Detractors
Contango Oil & Gas Company Overall NPS

Contango Oil & Gas Company NPS Trend

-100
-50
0
50
100
Jun 2021
0
Jun 20210

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Contango Oil & Gas Company Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Contango Oil & Gas Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Contango Oil & Gas Company Customer Loyalty

Contango Oil & Gas Company Product Quality

5/5

Contango Oil & Gas Company has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

Sign Up to unlock Contango Oil & Gas Company's overall Product Quality score rated by its users and customers.

Contango Oil & Gas Company Product Information

Contango Oil & Gas Company’s product quality score is a 5 out of 5 as rated by its users and customers.

Contango Oil & Gas Company Customer Service

4.5/5

Contango Oil & Gas Company has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Contango Oil & Gas Company's overall Customer Service score rated by its users and customers.

About Contango Oil & Gas Company's Customer Service

Website

http://www.contango.com

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail