67
NPS
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Core-Apps
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About Core-Apps' Brand
Core Apps designs software and apps intended specifically for use on mobile devices.
Brand at a Glance
4.5/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
Core-Apps NPS
Core-Apps's Net Promoter Score (NPS) is a 67 with 75% Promoters, 17% Passives, and 8% Detractors. Net Promoter Score tracks whether Core-Apps's customers would recommend using the product based on a scale of -100 to 100.
Core-Apps Overall NPS
| 75% | Promoters |
|---|---|
| 17% | Passives |
| 8% | Detractors |
Core-Apps NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 67 | Aug 2020 | 67 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Core-Apps NPS by Usage
Core-Apps's NPS was rated the highest by customers who have used Core-Apps's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 86 | Less than 1 Year | 86 |
1 to 2 Years 57 | 1 to 2 Years | 57 |
Core-Apps Product Quality
4.5/5
Core-Apps has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Core-Apps' overall Product Quality score rated by its users and customers.
Core-Apps Product Information
Core-Apps serves markets in the United States. Core-Apps supports Web devices and offers products for small, medium, and large sized businesses.
Core-Apps’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.core-apps.com
- Company Size
- 11-50 Employees
Industry
Tech
Travel
Languages Supported
English
Product Type
Meeting Software
Event Management Software
Conference Software
Core-Apps Pricing
Core-Apps ROI & Value For Money
4.3/5
Core-Apps has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Core-Apps' overall ROI score rated by its users and customers.
Core-Apps Pricing Plans
Core-Apps has a pricing structure that accommodates small, medium, and large businesses. Starting from $3500/month, Core-Apps uses a subscription model. For the users that are not ready to commit yet, Core-Apps also offers a free trial.
Who Uses Core-Apps?
Small Businesses
Medium Businesses
Large Enterprises
Core-Apps Customer Service
5/5
Core-Apps has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Core-Apps' overall Customer Service score rated by its users and customers.
About Core-Apps's Customer Service
Address
1290 Bay Dale Drive Suite 319, Arnold, MD
Website
http://www.core-apps.com
Phone Number
443-424-2673
Consumer vs. Employees
Core-Apps scored a 67 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Core-Apps would recommend the brand to a friend. ENPS measures how likely Core-Apps employees would recommend working at Core-Apps to a friend.
Net Promoter Score
67
NPS Score
| 75% | Promoters |
|---|---|
| 17% | Passive |
| 8% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
