100
NPS
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Corporate Synergies
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About Corporate Synergies' Brand
Corporate Synergies is a national insurance and employee benefits brokerage and consultancy.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Corporate Synergies NPS
Corporate Synergies's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Corporate Synergies's customers would recommend using the product based on a scale of -100 to 100.
Corporate Synergies Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Corporate Synergies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 100 | Oct 2023 | 100 |
Jan 2026 100 | Jan 2026 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Corporate Synergies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Corporate Synergies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Corporate Synergies Product Quality
5/5
Corporate Synergies has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Corporate Synergies' overall Product Quality score rated by its users and customers.
Corporate Synergies Product Information
Corporate Synergies’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.corpsyn.com/
- Company Size
- 201-500 Employees
Industry
Tech
FinTech
Insurance
Corporate Synergies Pricing
Corporate Synergies ROI & Value For Money
5/5
Corporate Synergies has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Corporate Synergies' overall ROI score rated by its users and customers.
Corporate Synergies Customer Satisfaction (CSAT)
Corporate Synergies Customer Satisfaction (CSAT) Score
50 / 100
Corporate Synergies has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Corporate Synergies Customer Service
5/5
Corporate Synergies has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Corporate Synergies' overall Customer Service score rated by its users and customers.
About Corporate Synergies's Customer Service
Address
5000 Dearborn Circle, Suite 100, Mount Laurel, NJ 08054
Website
https://www.corpsyn.com/
Phone Number
856.813.1500
Corporate Synergies as an Employer
2.9/5
Corporate Synergies has a 2.9/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Corporate Synergies scored a 100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Corporate Synergies would recommend the brand to a friend. ENPS measures how likely Corporate Synergies employees would recommend working at Corporate Synergies to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
