-100
NPS
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Correct Care Solutions
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About Correct Care Solutions' Brand
Correct Care Solutions, based in Nashville TN, provides correctional healthcare across the country. We offer exceptional healthcare to our
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Correct Care Solutions NPS
Correct Care Solutions's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Correct Care Solutions's customers would recommend using the product based on a scale of -100 to 100.
Correct Care Solutions Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Correct Care Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 -100 | Sep 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Correct Care Solutions Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Correct Care Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Correct Care Solutions Product Quality
2.5/5
Correct Care Solutions has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Correct Care Solutions' overall Product Quality score rated by its users and customers.
Correct Care Solutions Product Information
Correct Care Solutions’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Company Size
- 10,000+ Employees
Correct Care Solutions Pricing
Correct Care Solutions ROI & Value For Money
2.5/5
Correct Care Solutions has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Correct Care Solutions' overall ROI score rated by its users and customers.
Correct Care Solutions Customer Service
2.5/5
Correct Care Solutions has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Correct Care Solutions' overall Customer Service score rated by its users and customers.
About Correct Care Solutions's Customer Service
Address
1283 Murfreesboro Road Suite 500, Nashville, TN
Website
http://www.correctcaresolutions.com/
Phone Number
6153245731
Correct Care Solutions as an Employer
2.2/5
Correct Care Solutions has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Correct Care Solutions scored a -100 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Correct Care Solutions would recommend the brand to a friend. ENPS measures how likely Correct Care Solutions employees would recommend working at Correct Care Solutions to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |
