0
NPS
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Corus Entertainment
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About Corus Entertainment's Brand
Corus Entertainment is one of Canada’s most successful integrated media and entertainment companies.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
4/5
Pricing
4/5
Customer Service
Corus Entertainment NPS
Corus Entertainment's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Corus Entertainment's customers would recommend using the product based on a scale of -100 to 100.
Corus Entertainment Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Corus Entertainment NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2026 0 | May 2026 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Corus Entertainment Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Corus Entertainment users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Corus Entertainment Product Quality
2.5/5
Corus Entertainment has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Corus Entertainment's overall Product Quality score rated by its users and customers.
Corus Entertainment Product Information
Corus Entertainment’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.corusent.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Content
Media
Sports & Entertainment
Corus Entertainment Pricing
Corus Entertainment ROI & Value For Money
4/5
Corus Entertainment has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Corus Entertainment's overall ROI score rated by its users and customers.
Corus Entertainment Customer Satisfaction (CSAT)
Corus Entertainment Customer Satisfaction (CSAT) Score
100 / 100
Corus Entertainment has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Corus Entertainment Customer Service
4/5
Corus Entertainment has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Corus Entertainment's overall Customer Service score rated by its users and customers.
About Corus Entertainment's Customer Service
Address
25 Dockside Drive, Ontario, Calvary, GA M5A 0B5 Canada
Website
http://www.corusent.com
Phone Number
416-479-7000
Corus Entertainment as an Employer
4.7/5
Corus Entertainment has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Corus Entertainment scored a 0 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Corus Entertainment would recommend the brand to a friend. ENPS measures how likely Corus Entertainment employees would recommend working at Corus Entertainment to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
