Country Club Prep NPS & Customer Reviews | Comparably
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Country Club Prep
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About Country Club Prep's Brand

Country Club Prep is an e-commerce retailer providing preppy clothing and accessories.

Brand at a Glance

10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service

Country Club Prep NPS

Country Club Prep's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Country Club Prep's customers would recommend using the product based on a scale of -100 to 100.

Country Club Prep Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Country Club Prep Overall NPS

Country Club Prep NPS Trend

-100
-50
0
50
100
Jul 2024
-100
Jul 2024-100
Feb 2026
-100
Feb 2026-100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Country Club Prep Customer Loyalty

10%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

10% of Country Club Prep users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

10
10%
90
90%
Country Club Prep Customer Loyalty

Country Club Prep Product Quality

1.5/5

Country Club Prep has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

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Country Club Prep Product Information

Country Club Prep’s product quality score is a 1.5 out of 5 as rated by its users and customers.

Website
http://www.countryclubprep.com
Company Size
1-10 Employees

Industry

Tech
Content

Country Club Prep Pricing

Country Club Prep ROI & Value For Money

1.5/5

Country Club Prep has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.

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Country Club Prep Customer Service

1.5/5

Country Club Prep has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Country Club Prep's overall Customer Service score rated by its users and customers.

About Country Club Prep's Customer Service

Address

Atlanta, GA


Website

http://www.countryclubprep.com

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