-100
NPS
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Countryside Properties
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About Countryside Properties' Brand
Developer of residential real estate properties designed to develop private and affordable housing and the creation of sustainable communities. The company design and build apartment buildings commercial property and mixed-use development and specializes in developing sustainable communities and the regeneration of urban properties.
Brand at a Glance
53%
Customer Loyalty
1.9/5
Product Quality
1.9/5
Pricing
1.9/5
Customer Service
Countryside Properties NPS
Countryside Properties's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Countryside Properties's customers would recommend using the product based on a scale of -100 to 100.
Countryside Properties Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Countryside Properties NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 -100 | Apr 2022 | -100 |
May 2022 -100 | May 2022 | -100 |
Mar 2025 -100 | Mar 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Countryside Properties Customer Loyalty
53%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
53% of Countryside Properties users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Countryside Properties Product Quality
1.9/5
Countryside Properties has an overall Product Quality score of 1.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Countryside Properties' overall Product Quality score rated by its users and customers.
Countryside Properties Product Information
Countryside Properties’s product quality score is a 1.9 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Countryside Properties Pricing
Countryside Properties ROI & Value For Money
1.9/5
Countryside Properties has a value for money and ROI score of 1.9 out of 5 stars rated by its users and customers.
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Countryside Properties Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Countryside Properties Customer Service
1.9/5
Countryside Properties has an overall Customer Service score of 1.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Countryside Properties' overall Customer Service score rated by its users and customers.
About Countryside Properties's Customer Service
Address
Countryside House, The Drive, Essex, CM13 3AT Bahamas
Website
www.countryside-properties.com
Phone Number
7
Countryside Properties as an Employer
Consumer vs. Employees
Countryside Properties scored a -100 for Net Promoter Score and a -51 for Employee Net Promoter Score. NPS gauges how likely a customer of Countryside Properties would recommend the brand to a friend. ENPS measures how likely Countryside Properties employees would recommend working at Countryside Properties to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-51
eNPS Score
| 16% | Promoters |
|---|---|
| 17% | Passive |
| 67% | Detractors |
