100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Curvature
Marketing or Exec? Claim Your Free Account
About Curvature's Brand
Curvature, formally network Hardware Resale, is a game-changing approach to IT.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
5/5
Customer Service
Curvature NPS
Curvature's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Curvature's customers would recommend using the product based on a scale of -100 to 100.
Curvature Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Curvature NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 100 | Jan 2021 | 100 |
Mar 2022 100 | Mar 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Curvature Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Curvature users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Curvature Product Quality
4/5
Curvature has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Curvature's overall Product Quality score rated by its users and customers.
Curvature Product Information
Curvature’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://www.curvature.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Enterprise
Hardware and Devices
Curvature Pricing
Curvature ROI & Value For Money
5/5
Curvature has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Curvature's overall ROI score rated by its users and customers.
Curvature Customer Service
5/5
Curvature has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Curvature's overall Customer Service score rated by its users and customers.
About Curvature's Customer Service
Address
6500 Hollister Ave, Santa Barbara, CA
Website
https://www.curvature.com/
Phone Number
1(800)230-6638
Consumer vs. Employees
Curvature scored a 100 for Net Promoter Score and a 11 for Employee Net Promoter Score. NPS gauges how likely a customer of Curvature would recommend the brand to a friend. ENPS measures how likely Curvature employees would recommend working at Curvature to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
11
eNPS Score
| 44% | Promoters |
|---|---|
| 23% | Passive |
| 33% | Detractors |
