-96
NPS
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DACOR
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About DACOR's Brand
Dacor are responsible for many of the innovations that improve the way people cook.
Brand at a Glance
55%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
DACOR NPS
DACOR's Net Promoter Score (NPS) is a -96 with 0% Promoters, 4% Passives, and 96% Detractors. Net Promoter Score tracks whether DACOR's customers would recommend using the product based on a scale of -100 to 100.
DACOR Overall NPS
| 0% | Promoters |
|---|---|
| 4% | Passives |
| 96% | Detractors |
DACOR NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 -95 | Jul 2024 | -95 |
Aug 2024 -95 | Aug 2024 | -95 |
Sep 2024 -95 | Sep 2024 | -95 |
Oct 2024 -95 | Oct 2024 | -95 |
Nov 2024 -95 | Nov 2024 | -95 |
Dec 2024 -95 | Dec 2024 | -95 |
Feb 2025 -96 | Feb 2025 | -96 |
Apr 2025 -96 | Apr 2025 | -96 |
Jun 2025 -96 | Jun 2025 | -96 |
Jul 2025 -96 | Jul 2025 | -96 |
Oct 2025 -96 | Oct 2025 | -96 |
Nov 2025 -96 | Nov 2025 | -96 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
DACOR NPS by Gender
DACOR's NPS was rated -100 by both Female and Male customers on Comparably.
Male
-100
DACOR's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-100
DACOR's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
DACOR NPS by Ethnicity
DACOR's NPS was rated -100 points by both Caucasian and Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Other -100 | Other | -100 |
DACOR NPS by Age
DACOR's NPS was rated -100 points by customers ages 36-40 and customers ages 66+ on Comparably.
DACOR NPS by Usage
DACOR's NPS was rated -100 points by customers who have used DACOR's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
1 to 2 Years -100 | 1 to 2 Years | -100 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Over 10 Years -100 | Over 10 Years | -100 |
DACOR Customer Reviews
Out of the 8 DACOR customer reviews 0 were positive and 8 were constructive. DACOR customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
DACOR Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of DACOR users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
DACOR Customer Loyalty Score by Gender
Female customers rated DACOR's Customer Loyalty score 4% higher than Male customers.
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Male
51%
Yes
Female
55%
Yes
DACOR Customer Loyalty Score by Ethnicity
DACOR's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of DACOR.
45
out of 100
Caucasian
67
out of 100
Other
DACOR Customer Loyalty Score by Age
DACOR's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 46-50.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of DACOR.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 55% | 36-40 | 55% |
41-45 100% | 41-45 | 100% |
46-50 23% | 46-50 | 23% |
51-55 40% | 51-55 | 40% |
56-60 36% | 56-60 | 36% |
61-65 85% | 61-65 | 85% |
66+ 50% | 66+ | 50% |
DACOR Customer Loyalty Score by Usage
DACOR's Customer Loyalty score was rated the highest by customers who have used DACOR's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
DACOR Customer Loyalty Score by Industry
DACOR's Customer Loyalty score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Manufacturing and Machinery industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
DACOR Product Quality
1.5/5
DACOR has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock DACOR's overall Product Quality score rated by its users and customers.
DACOR Product Information
DACOR’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated DACOR's product the highest.
- Website
- http://dacor.com
- Company Size
- 201-500 Employees
Industry
Tech
Hardware and Devices
Real Estate
Small Business Services
Quick Insights into DACOR Product Quality
DACOR's Product Quality score was rated highest by customers ages 51-55, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked DACOR's Product Quality.
Ranked DACOR Product Quality the Highest
Ranked DACOR Product Quality the Lowest
DACOR Product Quality Score by Gender
DACOR's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of DACOR.
Male
1.5/5
Female
1.5/5
DACOR Product Quality Score by Ethnicity
DACOR's Product Quality score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of DACOR.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
DACOR Product Quality Score by Age
DACOR's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of DACOR.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 2 | 51-55 | 2 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
DACOR Product Quality Score by Usage
DACOR's Product Quality score was rated 1.5 stars by customers who have used DACOR's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
DACOR Product Quality Score by Industry
DACOR's Product Quality score was rated 1.5 stars by both Accounting and Tech industry customers.
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DACOR Pricing
DACOR ROI & Value For Money
1.5/5
DACOR has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock DACOR's overall ROI score rated by its users and customers.
DACOR Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Accounting industry think that they had the lowest ROI from DACOR.
Quick Insights into DACOR ROI
DACOR's ROI score was rated highest by customers ages 51-55, and rated lowest by customers who have used DACOR's products/services for Over 10 Years.
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Ranked DACOR ROI the Highest
Ranked DACOR ROI the Lowest
DACOR ROI Score by Gender
DACOR's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of DACOR.
Male
1.5/5
Female
1.5/5
DACOR ROI Score by Ethnicity
DACOR's ROI score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of DACOR.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
DACOR ROI Score by Age
DACOR's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full ROI by Age data of DACOR.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 2 | 51-55 | 2 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.6 | 66+ | 1.6 |
DACOR ROI Score by Usage
DACOR's ROI score was rated 1.5 stars by customers who have used DACOR's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
DACOR ROI Score by Industry
DACOR's ROI score was rated the highest by Tech industry customers, and the lowest by Manufacturing and Machinery industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
DACOR Customer Satisfaction (CSAT)
DACOR Customer Satisfaction (CSAT) Score
4 / 100
DACOR has an overall Customer Satisfaction score of 4 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
4%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
86%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into DACOR Customer Satisfaction
DACOR's Customer Satisfaction score was rated highest by customers who have used DACOR's products/services for 1 to 2 Years, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked DACOR's Customer Satisfaction.
Ranked DACOR Customer Satisfaction the Highest
Ranked DACOR Customer Satisfaction the Lowest
DACOR Customer Satisfaction Score by Gender
DACOR's Customer Satisfaction score was rated 0 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of DACOR.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 5% | |
Very Dissatisfied | 95% |
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 12% | |
Very Dissatisfied | 88% |
DACOR Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
DACOR's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of DACOR.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
12%
Very Dissatisfied
88%
CSAT according to Other
DACOR's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of DACOR.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
DACOR Customer Satisfaction Score by Age
DACOR's Customer Satisfaction score was rated 0 points by customers ages 36-40 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of DACOR.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 0% | |||||||||||||||
| 41-45 | 0% | |||||||||||||||
| 46-50 | 0% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
DACOR Customer Satisfaction Score by Usage
DACOR's Customer Satisfaction score was rated 0 points by customers who have used DACOR's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
DACOR Customer Satisfaction Score by Industry
DACOR's Customer Satisfaction score was rated 0 points by both Accounting and Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "DACOR Customer Satisfaction Score by Industry",
"text": "DACOR's Customer Satisfaction score was rated 0 points by both Accounting and Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "DACOR's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
},
{
"label": "Accounting",
"groupId": 495,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "DACOR's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "DACOR's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "DACOR's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "DACOR's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
}
]
}DACOR Customer Service
1.5/5
DACOR has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock DACOR's overall Customer Service score rated by its users and customers.
About DACOR's Customer Service
Address
Los Angeles, CA
Website
http://dacor.com
Phone Number
626-799-1000
Quick Insights into DACOR Customer Service
DACOR's Customer Service score was rated highest by customers who have used DACOR's products/services for 1 to 2 Years, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked DACOR's Customer Service score.
Ranked DACOR Customer Service the Highest
Ranked DACOR Customer Service the Lowest
DACOR Customer Service Score by Gender
DACOR's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of DACOR.
Male
1.5/5
Female
1.5/5
DACOR Customer Service Score by Ethnicity
DACOR's Customer Service score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of DACOR.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
DACOR Customer Service Score by Age
DACOR's Customer Service score was rated 1.5 stars by customers ages 36-40 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of DACOR.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
DACOR Customer Service Score by Usage
DACOR's Customer Service score was rated 1.5 stars by customers who have used DACOR's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
DACOR Customer Service Score by Industry
DACOR's Customer Service score was rated 1.5 stars by both Accounting and Tech industry customers.
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DACOR as an Employer
3.7/5
DACOR has a 3.7/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
DACOR scored a -96 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of DACOR would recommend the brand to a friend. ENPS measures how likely DACOR employees would recommend working at DACOR to a friend.
Net Promoter Score
-96
NPS Score
| 0% | Promoters |
|---|---|
| 4% | Passive |
| 96% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
