-100
NPS
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DAMAC Properties Dubai Company
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About DAMAC Properties Dubai Company's Brand
Provider of real estate development services. The company engages in the development of commercial and residential properties in Dubai and the Middle East.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
DAMAC Properties Dubai Company NPS
DAMAC Properties Dubai Company's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether DAMAC Properties Dubai Company's customers would recommend using the product based on a scale of -100 to 100.
DAMAC Properties Dubai Company Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
DAMAC Properties Dubai Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 -100 | Apr 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
DAMAC Properties Dubai Company Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of DAMAC Properties Dubai Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
DAMAC Properties Dubai Company Product Quality
4/5
DAMAC Properties Dubai Company has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock DAMAC Properties Dubai Company's overall Product Quality score rated by its users and customers.
DAMAC Properties Dubai Company Product Information
DAMAC Properties Dubai Company’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.damacproperties.com
- Company Size
- 1,001-5,000 Employees
DAMAC Properties Dubai Company Pricing
DAMAC Properties Dubai Company ROI & Value For Money
2.5/5
DAMAC Properties Dubai Company has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock DAMAC Properties Dubai Company's overall ROI score rated by its users and customers.
DAMAC Properties Dubai Company Customer Satisfaction (CSAT)
DAMAC Properties Dubai Company Customer Satisfaction (CSAT) Score
100 / 100
DAMAC Properties Dubai Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
DAMAC Properties Dubai Company Customer Service
2.5/5
DAMAC Properties Dubai Company has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock DAMAC Properties Dubai Company's overall Customer Service score rated by its users and customers.
About DAMAC Properties Dubai Company's Customer Service
Address
PO Box 2195, Dubai, 2195
Website
www.damacproperties.com
Phone Number
7
Consumer vs. Employees
DAMAC Properties Dubai Company scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of DAMAC Properties Dubai Company would recommend the brand to a friend. ENPS measures how likely DAMAC Properties Dubai Company employees would recommend working at DAMAC Properties Dubai Company to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
