100
NPS
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Data Dimensions
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About Data Dimensions' Brand
We’ve taken three pillars of the P&C industry – EDI clearinghouse network, document mailroom intake, and electronic payments processing – and integrated them into a seamless solution to meet our client’s needs and goals. Our uniquely integrated automation solutions provide organizations flexibility and modularization; creating a purpose-built, bi-lateral network that can be implemented today while easily adjusting to future-state direction and growth.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Data Dimensions NPS
Data Dimensions's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Data Dimensions's customers would recommend using the product based on a scale of -100 to 100.
Data Dimensions Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Data Dimensions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2024 100 | Dec 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Data Dimensions Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Data Dimensions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Data Dimensions Product Quality
5/5
Data Dimensions has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Data Dimensions' overall Product Quality score rated by its users and customers.
Data Dimensions Product Information
Data Dimensions’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://datadimensions.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Enterprise
FinTech
Healthcare
SaaS
Data Dimensions Pricing
Data Dimensions ROI & Value For Money
5/5
Data Dimensions has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Data Dimensions' overall ROI score rated by its users and customers.
Data Dimensions Customer Satisfaction (CSAT)
Data Dimensions Customer Satisfaction (CSAT) Score
100 / 100
Data Dimensions has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Data Dimensions Customer Service
5/5
Data Dimensions has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Data Dimensions' overall Customer Service score rated by its users and customers.
About Data Dimensions's Customer Service
Address
400 Midland Court Suite 201, Janesville, WI 53547
Website
https://datadimensions.com/
Phone Number
6087571100
Data Dimensions as an Employer
2.4/5
Data Dimensions has a 2.4/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Data Dimensions scored a 100 for Net Promoter Score and a -63 for Employee Net Promoter Score. NPS gauges how likely a customer of Data Dimensions would recommend the brand to a friend. ENPS measures how likely Data Dimensions employees would recommend working at Data Dimensions to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-63
eNPS Score
| 12% | Promoters |
|---|---|
| 13% | Passive |
| 75% | Detractors |
