0
NPS
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Brand Page
DataQuest
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About DataQuest's Brand
A better way to learn data science
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
DataQuest NPS
DataQuest's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether DataQuest's customers would recommend using the product based on a scale of -100 to 100.
DataQuest Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
DataQuest NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2021 0 | May 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
DataQuest Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of DataQuest users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
DataQuest Product Quality
4/5
DataQuest has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock DataQuest's overall Product Quality score rated by its users and customers.
DataQuest Product Information
DataQuest’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://www.dataquest.io
- Company Size
- 1-10 Employees
Industry
Tech
Education
SaaS
DataQuest Pricing
DataQuest ROI & Value For Money
4/5
DataQuest has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock DataQuest's overall ROI score rated by its users and customers.
DataQuest Customer Service
4/5
DataQuest has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock DataQuest's overall Customer Service score rated by its users and customers.
About DataQuest's Customer Service
Address
San Francisco, CA
Website
https://www.dataquest.io
Consumer vs. Employees
DataQuest scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of DataQuest would recommend the brand to a friend. ENPS measures how likely DataQuest employees would recommend working at DataQuest to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
