0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Datascan Technologies
Marketing or Exec? Claim Your Free Account
About Datascan Technologies' Brand
DataScan Technologies, offers best-of in-class, wholesale floorplan accounting and risk management services to global leaders in the finance world.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Datascan Technologies NPS
Datascan Technologies's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Datascan Technologies's customers would recommend using the product based on a scale of -100 to 100.
Datascan Technologies Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Datascan Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2024 100 | Aug 2024 | 100 |
Aug 2026 0 | Aug 2026 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Datascan Technologies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Datascan Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Datascan Technologies Product Quality
1.5/5
Datascan Technologies has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Datascan Technologies' overall Product Quality score rated by its users and customers.
Datascan Technologies Product Information
Datascan Technologies’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.onedatascan.com/
- Company Size
- 51-200 Employees
Industry
Accounting
Datascan Technologies Pricing
Datascan Technologies ROI & Value For Money
1.5/5
Datascan Technologies has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Datascan Technologies' overall ROI score rated by its users and customers.
Datascan Technologies Customer Satisfaction (CSAT)
Datascan Technologies Customer Satisfaction (CSAT) Score
50 / 100
Datascan Technologies has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Datascan Technologies Customer Service
1.5/5
Datascan Technologies has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Datascan Technologies' overall Customer Service score rated by its users and customers.
About Datascan Technologies's Customer Service
Address
5925 Cabot Parkway, Alpharetta, GA 30005
Website
https://www.onedatascan.com/
Phone Number
214-351-4848
Datascan Technologies as an Employer
2.8/5
Datascan Technologies has a 2.8/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Datascan Technologies scored a 0 for Net Promoter Score and a 12 for Employee Net Promoter Score. NPS gauges how likely a customer of Datascan Technologies would recommend the brand to a friend. ENPS measures how likely Datascan Technologies employees would recommend working at Datascan Technologies to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
12
eNPS Score
| 56% | Promoters |
|---|---|
| 0% | Passive |
| 44% | Detractors |
