David Weekley Homes NPS & Customer Reviews | Comparably
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David Weekley Homes
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David Weekley Homes
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About David Weekley Homes' Brand

"David Weekley Homes designs, develops, builds markets and sells homes."

Brand at a Glance

4/5
Product Quality
4/5
Pricing

David Weekley Homes NPS

David Weekley Homes's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether David Weekley Homes's customers would recommend using the product based on a scale of -100 to 100.

David Weekley Homes Overall NPS

50
NPS
50%Promoters
50%Passives
0%Detractors
David Weekley Homes Overall NPS

David Weekley Homes NPS Trend

-100
-50
0
50
100
Oct 2023
100
Oct 2023100
May 2025
50
May 202550

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

David Weekley Homes Product Quality

4/5

David Weekley Homes has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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David Weekley Homes Product Information

David Weekley Homes’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
http://davidweekleyhomes.com/
Company Size
1,001-5,000 Employees

Industry

Tech
Real Estate

David Weekley Homes Pricing

David Weekley Homes ROI & Value For Money

4/5

David Weekley Homes has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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David Weekley Homes Customer Satisfaction (CSAT)

David Weekley Homes Customer Satisfaction (CSAT) Score

100 / 100

David Weekley Homes has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied0%
Satisfied100%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

David Weekley Homes as an Employer

4.2/5

David Weekley Homes has a 4.2/5 stars for its overall company culture rated by their employees

  David Weekley Homes CEO
top
5%
CEO of David Weekley Homes

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

David Weekley Homes scored a 50 for Net Promoter Score and a -26 for Employee Net Promoter Score. NPS gauges how likely a customer of David Weekley Homes would recommend the brand to a friend. ENPS measures how likely David Weekley Homes employees would recommend working at David Weekley Homes to a friend.

Net Promoter Score

50
NPS Score
50%Promoters
50%Passive
0%Detractors

Employee Net Promoter Score

-26
eNPS Score
37%Promoters
0%Passive
63%Detractors

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