60
NPS
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Daymon Worldwide
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About Daymon Worldwide's Brand
Daymon Worldwide
Brand at a Glance
83%
Customer Loyalty
3.5/5
Product Quality
3.4/5
Pricing
3.4/5
Customer Service
Daymon Worldwide NPS
Daymon Worldwide's Net Promoter Score (NPS) is a 60 with 80% Promoters, 0% Passives, and 20% Detractors. Net Promoter Score tracks whether Daymon Worldwide's customers would recommend using the product based on a scale of -100 to 100.
Daymon Worldwide Overall NPS
| 80% | Promoters |
|---|---|
| 0% | Passives |
| 20% | Detractors |
Daymon Worldwide NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 100 | Jan 2021 | 100 |
May 2022 100 | May 2022 | 100 |
Oct 2022 33 | Oct 2022 | 33 |
Aug 2023 50 | Aug 2023 | 50 |
Apr 2025 60 | Apr 2025 | 60 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Daymon Worldwide Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Daymon Worldwide users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Daymon Worldwide Product Quality
3.5/5
Daymon Worldwide has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Daymon Worldwide's overall Product Quality score rated by its users and customers.
Daymon Worldwide Product Information
Daymon Worldwide’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Website
- http://www.daymon.com
- Company Size
- 10,000+ Employees
Daymon Worldwide Pricing
Daymon Worldwide ROI & Value For Money
3.4/5
Daymon Worldwide has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Daymon Worldwide's overall ROI score rated by its users and customers.
Daymon Worldwide Customer Satisfaction (CSAT)
Daymon Worldwide Customer Satisfaction (CSAT) Score
67 / 100
Daymon Worldwide has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
34%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Daymon Worldwide Customer Service
3.4/5
Daymon Worldwide has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Daymon Worldwide's overall Customer Service score rated by its users and customers.
About Daymon Worldwide's Customer Service
Website
http://www.daymon.com
Phone Number
203-352-7500
Daymon Worldwide as an Employer
3.0/5
Daymon Worldwide has a 3.0/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Daymon Worldwide scored a 60 for Net Promoter Score and a -21 for Employee Net Promoter Score. NPS gauges how likely a customer of Daymon Worldwide would recommend the brand to a friend. ENPS measures how likely Daymon Worldwide employees would recommend working at Daymon Worldwide to a friend.
Net Promoter Score
60
NPS Score
| 80% | Promoters |
|---|---|
| 0% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
-21
eNPS Score
| 37% | Promoters |
|---|---|
| 5% | Passive |
| 58% | Detractors |
