

Days Inn Worldwide, Inc. is a hotel chain headquartered in the United States.
Days Inn's Net Promoter Score (NPS) is a -93 with 3% Promoters, 1% Passives, and 96% Detractors. Net Promoter Score tracks whether Days Inn's customers would recommend using the product based on a scale of -100 to 100.
| 3% | Promoters |
|---|---|
| 1% | Passives |
| 96% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2024 -95 | Aug 2024 | -95 |
Sep 2024 -93 | Sep 2024 | -93 |
Oct 2024 -93 | Oct 2024 | -93 |
Nov 2024 -93 | Nov 2024 | -93 |
Dec 2024 -93 | Dec 2024 | -93 |
Feb 2025 -93 | Feb 2025 | -93 |
May 2025 -93 | May 2025 | -93 |
Jun 2025 -93 | Jun 2025 | -93 |
Jul 2025 -93 | Jul 2025 | -93 |
Aug 2025 -93 | Aug 2025 | -93 |
Oct 2025 -93 | Oct 2025 | -93 |
Nov 2025 -93 | Nov 2025 | -93 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated Days Inn's NPS 6 points higher than Female customers.
Days Inn's NPS was rated -93 by Male customers on Comparably.
Days Inn's NPS was rated -99 by Female customers on Comparably.
Days Inn's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -99 | Caucasian | -99 |
Hispanic or Latino -86 | Hispanic or Latino | -86 |
African American/Black -100 | African American/Black | -100 |
Asian or Pacific Islander -50 | Asian or Pacific Islander | -50 |
Native American -100 | Native American | -100 |
Other -100 | Other | -100 |
Days Inn's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Days Inn's NPS was rated the highest by customers who have used Days Inn's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -98 | Less than 1 Year | -98 |
1 to 2 Years -90 | 1 to 2 Years | -90 |
2 to 5 Years -93 | 2 to 5 Years | -93 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Over 10 Years -96 | Over 10 Years | -96 |
Out of the 45 Days Inn customer reviews 3 were positive and 42 were constructive. Days Inn customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
57% of Days Inn users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Male customers rated Days Inn's Customer Loyalty score 2% higher than Female customers.
Days Inn's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.
% who answered "Yes"
Days Inn's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
| Summary | Age | Score |
|---|---|---|
18-25 66% | 18-25 | 66% |
26-30 55% | 26-30 | 55% |
31-35 57% | 31-35 | 57% |
36-40 65% | 36-40 | 65% |
41-45 64% | 41-45 | 64% |
46-50 61% | 46-50 | 61% |
51-55 66% | 51-55 | 66% |
56-60 64% | 56-60 | 64% |
61-65 46% | 61-65 | 46% |
66+ 44% | 66+ | 44% |
Days Inn's Customer Loyalty score was rated the highest by customers who have used Days Inn's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Days Inn's Customer Loyalty score was rated the highest by Computer Hardware industry customers, and the lowest by Military and Defense industry customers.
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Days Inn has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Days Inn’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Arts and Entertainment industry rated Days Inn's product the highest. Reviewers from the Tech industry rated Days Inn the lowest at 1.5.
Days Inn's Product Quality score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Travel and Hospitality industry.
Days Inn's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Days Inn's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 2.1 | Asian or Pacific Islander | 2.1 |
Native American 1.5 | Native American | 1.5 |
Other 1.5 | Other | 1.5 |
Days Inn's Product Quality score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Days Inn's Product Quality score was rated 1.5 stars by customers who have used Days Inn's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Days Inn's Product Quality score was rated the highest by Arts and Entertainment industry customers, and the lowest by Travel and Hospitality industry customers.
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Days Inn has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry.
Days Inn's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Travel and Hospitality industry.
Days Inn's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Days Inn's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 2.4 | Asian or Pacific Islander | 2.4 |
Native American 1.5 | Native American | 1.5 |
Other 1.5 | Other | 1.5 |
Days Inn's ROI score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Days Inn's ROI score was rated 1.5 stars by customers who have used Days Inn's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Days Inn's ROI score was rated 1.5 stars by both Accounting and Travel and Hospitality industry customers.
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Days Inn has an overall Customer Satisfaction score of 7 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Days Inn's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Tech industry.
Male customers rated Days Inn's Customer Satisfaction score 4 points higher than Female customers.
Very Satisfied | 4% | |
|---|---|---|
Satisfied | 4% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 11% | |
Very Dissatisfied | 81% |
Very Satisfied | 3% | |
|---|---|---|
Satisfied | 1% | |
Neither Satisfied nor Dissatisfied | 2% | |
Dissatisfied | 7% | |
Very Dissatisfied | 87% |
Days Inn's Customer Satisfaction (CSAT) score was rated 3% according to Caucasian users and customers.
Days Inn's Customer Satisfaction (CSAT) score was rated 14% according to Hispanic or Latino users and customers.
Days Inn's Customer Satisfaction (CSAT) score was rated 3% according to African American/Black users and customers.
Days Inn's Customer Satisfaction (CSAT) score was rated 25% according to Asian or Pacific Islander users and customers.
Days Inn's Customer Satisfaction (CSAT) score was rated 0% according to Native American users and customers.
Days Inn's Customer Satisfaction (CSAT) score was rated 2% according to Other users and customers.
Days Inn's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 21% | |||||||||||||||
| 26-30 | 6% | |||||||||||||||
| 31-35 | 0% | |||||||||||||||
| 36-40 | 5% | |||||||||||||||
| 41-45 | 5% | |||||||||||||||
| 46-50 | 7% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 56-60 | 6% | |||||||||||||||
| 61-65 | 3% | |||||||||||||||
| 66+ | 0% |
Days Inn's Customer Satisfaction score was rated the highest by customers who have used Days Inn's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Days Inn's Customer Satisfaction score was rated the highest by Hospitality industry customers, and the lowest by Tech industry customers.
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{
"title": "Days Inn Customer Satisfaction Score by Industry",
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{
"label": "Accounting",
"groupId": 495,
"score": 12,
"stars": 0,
"csatScore": 12,
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"scoreClassName": "",
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},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
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{
"label": "Architecture and Planning",
"groupId": 498,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Days Inn's Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Arts and Entertainment",
"groupId": 499,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
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},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Days Inn's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 6,
"stars": 0,
"csatScore": 6,
"text": "Days Inn's Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 6
},
{
"label": "Computer Hardware",
"groupId": 509,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Construction",
"groupId": 510,
"score": 12,
"stars": 0,
"csatScore": 12,
"text": "Days Inn's Customer Satisfaction score is rated by Construction customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 12
},
{
"label": "Consumer Services",
"groupId": 514,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Days Inn's Customer Satisfaction score is rated by Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Education",
"groupId": 515,
"score": 8,
"stars": 0,
"csatScore": 8,
"text": "Days Inn's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 8
},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 0,
"stars": 0,
"csatScore": 0,
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"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 4,
"stars": 0,
"csatScore": 4,
"text": "Days Inn's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 4
},
{
"label": "Hospitality",
"groupId": 523,
"score": 20,
"stars": 0,
"csatScore": 20,
"text": "Days Inn's Customer Satisfaction score is rated by Hospitality customers on Comparably.",
"scoreClassName": "max",
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},
{
"label": "Legal",
"groupId": 529,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Days Inn's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Travel and Hospitality",
"groupId": 530,
"score": 17,
"stars": 0,
"csatScore": 17,
"text": "Days Inn's Customer Satisfaction score is rated by Travel and Hospitality customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 17
},
{
"label": "Mechanical, Civil or Industrial Engineering",
"groupId": 536,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Days Inn's Customer Satisfaction score is rated by Mechanical, Civil or Industrial Engineering customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Military and Defense",
"groupId": 538,
"score": 20,
"stars": 0,
"csatScore": 20,
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"scoreClassName": "max",
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},
{
"label": "Real Estate",
"groupId": 554,
"score": 20,
"stars": 0,
"csatScore": 20,
"text": "Days Inn's Customer Satisfaction score is rated by Real Estate customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 20
},
{
"label": "Retail",
"groupId": 559,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Days Inn's Customer Satisfaction score is rated by Retail customers on Comparably.",
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}Days Inn has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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Parsippany, NJ 07054
http://www.daysinn.com/
(612) 623-3999
Days Inn's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Travel and Hospitality industry.
Days Inn's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Days Inn's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 2.1 | Asian or Pacific Islander | 2.1 |
Native American 1.5 | Native American | 1.5 |
Other 1.5 | Other | 1.5 |
Days Inn's Customer Service score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Days Inn's Customer Service score was rated 1.5 stars by customers who have used Days Inn's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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Days Inn's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Travel and Hospitality industry customers.
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Days Inn has a 2.3/5 stars for its overall company culture rated by their employees

Days Inn scored a -93 for Net Promoter Score and a -46 for Employee Net Promoter Score. NPS gauges how likely a customer of Days Inn would recommend the brand to a friend. ENPS measures how likely Days Inn employees would recommend working at Days Inn to a friend.
| 3% | Promoters |
|---|---|
| 1% | Passive |
| 96% | Detractors |
| 19% | Promoters |
|---|---|
| 16% | Passive |
| 65% | Detractors |