Days Inn NPS & Customer Reviews | Comparably
Brand Page
Days Inn
Marketing or Exec? Claim Your Free Account

About Days Inn's Brand

Days Inn Worldwide, Inc. is a hotel chain headquartered in the United States.

Brand at a Glance

57%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service

Days Inn NPS

Days Inn's Net Promoter Score (NPS) is a -93 with 3% Promoters, 1% Passives, and 96% Detractors. Net Promoter Score tracks whether Days Inn's customers would recommend using the product based on a scale of -100 to 100.

Days Inn Overall NPS

-93
NPS
3%Promoters
1%Passives
96%Detractors
Days Inn Overall NPS

Days Inn NPS Trend

-100
-50
0
50
100
Aug 2024
-95
Aug 2024-95
Sep 2024
-93
Sep 2024-93
Oct 2024
-93
Oct 2024-93
Nov 2024
-93
Nov 2024-93
Dec 2024
-93
Dec 2024-93
Feb 2025
-93
Feb 2025-93
May 2025
-93
May 2025-93
Jun 2025
-93
Jun 2025-93
Jul 2025
-93
Jul 2025-93
Aug 2025
-93
Aug 2025-93
Oct 2025
-93
Oct 2025-93
Nov 2025
-93
Nov 2025-93

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Days Inn NPS by Gender

Male customers rated Days Inn's NPS 6 points higher than Female customers.

Male

-93

Days Inn's NPS was rated -93 by Male customers on Comparably.

3%
Promoters
1%
Passives
96%
Detractors

Female

-99

Days Inn's NPS was rated -99 by Female customers on Comparably.

0%
Promoters
1%
Passives
99%
Detractors

Days Inn NPS by Ethnicity

Days Inn's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
-99
Caucasian-99
Hispanic or Latino
-86
Hispanic or Latino-86
African American/Black
-100
African American/Black-100
Asian or Pacific Islander
-50
Asian or Pacific Islander-50
Native American
-100
Native American-100
Other
-100
Other-100

Days Inn NPS by Age

Days Inn's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

0
20
40
60
80
100
Promoters
13%
Passives
6%
Detractors
81%
18-2513%6%81%
Promoters
0%
Passives
0%
Detractors
100%
26-300%0%100%
Promoters
0%
Passives
0%
Detractors
100%
31-350%0%100%
Promoters
0%
Passives
0%
Detractors
100%
36-400%0%100%
Promoters
0%
Passives
0%
Detractors
100%
41-450%0%100%
Promoters
3%
Passives
0%
Detractors
97%
46-503%0%97%
Promoters
0%
Passives
3%
Detractors
97%
51-550%3%97%
Promoters
0%
Passives
0%
Detractors
100%
56-600%0%100%
Promoters
3%
Passives
0%
Detractors
97%
61-653%0%97%
Promoters
0%
Passives
0%
Detractors
100%
66+0%0%100%

Days Inn NPS by Usage

Days Inn's NPS was rated the highest by customers who have used Days Inn's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

-100
-50
0
50
100
Less than 1 Year
-98
Less than 1 Year-98
1 to 2 Years
-90
1 to 2 Years-90
2 to 5 Years
-93
2 to 5 Years-93
5 to 10 Years
-100
5 to 10 Years-100
Over 10 Years
-96
Over 10 Years-96

Days Inn Customer Reviews

Out of the 45 Days Inn customer reviews 3 were positive and 42 were constructive. Days Inn customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

What can this brand most improve?
i WAS VERY DISPLEASED AT THE CONDITION OF THE ROOM AT THE DAYS INN. IT WAS A HANDICAP ROOM. THERE WAS MOLD ON THE BATHROOM SHOWER WALLS , AROUND THE TUB AND THE BOTTOM OF THE SHOWER CURTAIN. ALSO THE BED SHEETS WHERE NOT CLEAN OR THE PILLOWS i WILL NEVER EVER GO THERE AGAIN!
What do you value most about this brand?
Comfortable stay, room very minimalist , stress free.
What can this brand most improve?
First of all the management at their locations are rude and very aggressive as well as false advertising and theft. These are just a few reasons. We are longtime Wyndham members as well as gold star Expedia members as well. The Days inn on Warm springs has stolen from me and denied family visit.
What can this brand most improve?
I triedto check in at the days inn in casper wy They wanted to charge me for my service pet and i would pay and make a complant and they canceled my reservation and refused service I have never experienced this and believe it only reflelks on this hotel
What do you value most about this brand?
Great in faith and love their customers.

Days Inn Customer Loyalty

57%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

57% of Days Inn users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

57
57%
43
43%
Days Inn Customer Loyalty

Days Inn Customer Loyalty Score by Gender

Male customers rated Days Inn's Customer Loyalty score 2% higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Days Inn.
Male
59%
Yes
Female
57%
Yes

Days Inn Customer Loyalty Score by Ethnicity

Days Inn's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Native American customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Days Inn.
57
out of 100
Caucasian
67
out of 100
Hispanic or Latino
56
out of 100
African American/Black
33
out of 100
Asian or Pacific Islander
33
out of 100
Native American
43
out of 100
Other

Days Inn Customer Loyalty Score by Age

Days Inn's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Days Inn.
0
20%
40%
60%
80%
100%
18-25
66%
18-2566%
26-30
55%
26-3055%
31-35
57%
31-3557%
36-40
65%
36-4065%
41-45
64%
41-4564%
46-50
61%
46-5061%
51-55
66%
51-5566%
56-60
64%
56-6064%
61-65
46%
61-6546%
66+
44%
66+44%

Days Inn Customer Loyalty Score by Usage

Days Inn's Customer Loyalty score was rated the highest by customers who have used Days Inn's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
40%
1 to 2 Years
50%
2 to 5 Years
61%
5 to 10 Years
77%
Over 10 Years
77%

Days Inn Customer Loyalty Score by Industry

Days Inn's Customer Loyalty score was rated the highest by Computer Hardware industry customers, and the lowest by Military and Defense industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech
40%
Accounting
60%
Aerospace and Aviation
55%
Architecture and Planning
55%
Arts and Entertainment
64%
Banking and Financial Services
55%
Business and Consumer Services
80%
Computer Hardware
100%
Construction
60%
Consumer Services
70%
Education
33%
Government and Public Policy
55%
Healthcare, Hospitals and Medicine
58%
Hospitality
55%
Legal
64%
Travel and Hospitality
70%
Manufacturing and Machinery
100%
Mechanical, Civil or Industrial Engineering
70%
Military and Defense
25%
Non-Profit
40%
Real Estate
46%
Retail
55%

Days Inn Product Quality

1.5/5

Days Inn has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Days Inn's overall Product Quality score rated by its users and customers.

Days Inn Product Information

Days Inn’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Arts and Entertainment industry rated Days Inn's product the highest. Reviewers from the Tech industry rated Days Inn the lowest at 1.5.

Website
http://www.daysinn.com/
Company Size
1,001-5,000 Employees

Industry

Hospitality

Quick Insights into Days Inn Product Quality

Days Inn's Product Quality score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Travel and Hospitality industry.

Sign Up to unlock insights into how customers have ranked Days Inn's Product Quality.

Ranked Days Inn Product Quality the Highest

Asian or Pacific Islander
2.1
Arts and Entertainment
1.7
1 to 2 Years
1.5

Ranked Days Inn Product Quality the Lowest

Other
1.5
Over 10 Years
1.5
Travel and Hospitality
1.5

Days Inn Product Quality Score by Gender

Days Inn's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Days Inn.

Male

1.5/5

Female

1.5/5

Days Inn Product Quality Score by Ethnicity

Days Inn's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Days Inn.
0
1
2
3
4
5
Caucasian
1.5
Caucasian1.5
Hispanic or Latino
1.5
Hispanic or Latino1.5
African American/Black
1.5
African American/Black1.5
Asian or Pacific Islander
2.1
Asian or Pacific Islander2.1
Native American
1.5
Native American1.5
Other
1.5
Other1.5

Days Inn Product Quality Score by Age

Days Inn's Product Quality score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Days Inn.
0
1
2
3
4
5
18-25
1.5
18-251.5
26-30
1.5
26-301.5
31-35
1.5
31-351.5
36-40
1.5
36-401.5
41-45
1.5
41-451.5
46-50
1.5
46-501.5
51-55
1.5
51-551.5
56-60
1.5
56-601.5
61-65
1.5
61-651.5
66+
1.5
66+1.5

Days Inn Product Quality Score by Usage

Days Inn's Product Quality score was rated 1.5 stars by customers who have used Days Inn's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year
1.5
1 to 2 Years
1.5
2 to 5 Years
1.5
5 to 10 Years
1.5
Over 10 Years
1.5

Days Inn Product Quality Score by Industry

Days Inn's Product Quality score was rated the highest by Arts and Entertainment industry customers, and the lowest by Travel and Hospitality industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech
1.5
Accounting
1.5
Aerospace and Aviation
1.5
Architecture and Planning
1.5
Arts and Entertainment
1.7
Banking and Financial Services
1.5
Business and Consumer Services
1.5
Computer Hardware
1.5
Construction
1.5
Consumer Services
1.5
Education
1.5
Government and Public Policy
1.5
Healthcare, Hospitals and Medicine
1.5
Hospitality
1.5
Legal
1.5
Travel and Hospitality
1.5
Manufacturing and Machinery
1.5
Mechanical, Civil or Industrial Engineering
1.5
Military and Defense
1.5
Non-Profit
1.5
Real Estate
1.5
Retail
1.5

Days Inn Pricing

Days Inn ROI & Value For Money

1.5/5

Days Inn has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Days Inn's overall ROI score rated by its users and customers.

Days Inn Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry.

Quick Insights into Days Inn ROI

Days Inn's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Travel and Hospitality industry.

Sign Up to unlock insights into how customers have ranked Days Inn's ROI score.

Ranked Days Inn ROI the Highest

Asian or Pacific Islander
2.4
1 to 2 Years
1.5
18-25
1.5

Ranked Days Inn ROI the Lowest

Other
1.5
Over 10 Years
1.5
Travel and Hospitality
1.5

Days Inn ROI Score by Gender

Days Inn's ROI score was rated 1.5 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Days Inn.

Male

1.5/5

Female

1.5/5

Days Inn ROI Score by Ethnicity

Days Inn's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Days Inn.
0
1
2
3
4
5
Caucasian
1.5
Caucasian1.5
Hispanic or Latino
1.5
Hispanic or Latino1.5
African American/Black
1.5
African American/Black1.5
Asian or Pacific Islander
2.4
Asian or Pacific Islander2.4
Native American
1.5
Native American1.5
Other
1.5
Other1.5

Days Inn ROI Score by Age

Days Inn's ROI score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Days Inn.
0
1
2
3
4
5
18-25
1.5
18-251.5
26-30
1.5
26-301.5
31-35
1.5
31-351.5
36-40
1.5
36-401.5
41-45
1.5
41-451.5
46-50
1.5
46-501.5
51-55
1.5
51-551.5
56-60
1.5
56-601.5
61-65
1.5
61-651.5
66+
1.5
66+1.5

Days Inn ROI Score by Usage

Days Inn's ROI score was rated 1.5 stars by customers who have used Days Inn's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year
1.5
1 to 2 Years
1.5
2 to 5 Years
1.5
5 to 10 Years
1.5
Over 10 Years
1.5

Days Inn ROI Score by Industry

Days Inn's ROI score was rated 1.5 stars by both Accounting and Travel and Hospitality industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech
1.5
Accounting
1.5
Aerospace and Aviation
1.5
Architecture and Planning
1.5
Arts and Entertainment
1.5
Banking and Financial Services
1.5
Business and Consumer Services
1.5
Computer Hardware
1.5
Construction
1.5
Consumer Services
1.5
Education
1.5
Government and Public Policy
1.5
Healthcare, Hospitals and Medicine
1.5
Hospitality
1.5
Legal
1.5
Travel and Hospitality
1.5
Manufacturing and Machinery
1.5
Mechanical, Civil or Industrial Engineering
1.5
Military and Defense
1.5
Non-Profit
1.5
Real Estate
1.5
Retail
1.5

Days Inn Customer Satisfaction (CSAT)

Days Inn Customer Satisfaction (CSAT) Score

7 / 100

Days Inn has an overall Customer Satisfaction score of 7 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied5%
Satisfied2%
Neither Satisfied nor Dissatisfied2%
Dissatisfied10%
Very Dissatisfied81%
Very Satisfied
5%
Satisfied
2%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
10%
Very Dissatisfied
81%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Days Inn Customer Satisfaction

Days Inn's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Tech industry.

Sign Up to unlock insights into how customers have ranked Days Inn's Customer Satisfaction.

Ranked Days Inn Customer Satisfaction the Highest

Asian or Pacific Islander
25%
18-25
21%
Hospitality
20%

Ranked Days Inn Customer Satisfaction the Lowest

66+
0%
Native American
0%
Tech
0%

Days Inn Customer Satisfaction Score by Gender

Male customers rated Days Inn's Customer Satisfaction score 4 points higher than Female customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Days Inn.
8 / 100
Male
Very Satisfied
4%
Satisfied
4%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
11%
Very Dissatisfied
81%
4 / 100
Female
Very Satisfied
3%
Satisfied
1%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
7%
Very Dissatisfied
87%

Days Inn Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Days Inn's Customer Satisfaction (CSAT) score was rated 3% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Days Inn.
3 / 100
Very Satisfied2%
Satisfied1%
Neither Satisfied nor Dissatisfied1%
Dissatisfied6%
Very Dissatisfied90%
Very Satisfied
2%
Satisfied
1%
Neither Satisfied nor Dissatisfied
1%
Dissatisfied
6%
Very Dissatisfied
90%

CSAT according to Hispanic or Latino

Days Inn's Customer Satisfaction (CSAT) score was rated 14% according to Hispanic or Latino users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Days Inn.
14 / 100
Very Satisfied7%
Satisfied7%
Neither Satisfied nor Dissatisfied0%
Dissatisfied10%
Very Dissatisfied76%
Very Satisfied
7%
Satisfied
7%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
10%
Very Dissatisfied
76%

CSAT according to African American/Black

Days Inn's Customer Satisfaction (CSAT) score was rated 3% according to African American/Black users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Days Inn.
3 / 100
Very Satisfied3%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied14%
Very Dissatisfied83%
Very Satisfied
3%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
14%
Very Dissatisfied
83%

CSAT according to Asian or Pacific Islander

Days Inn's Customer Satisfaction (CSAT) score was rated 25% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Days Inn.
25 / 100
Very Satisfied25%
Satisfied0%
Neither Satisfied nor Dissatisfied25%
Dissatisfied0%
Very Dissatisfied50%
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
50%

CSAT according to Native American

Days Inn's Customer Satisfaction (CSAT) score was rated 0% according to Native American users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Days Inn.
0 / 100
Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied100%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%

CSAT according to Other

Days Inn's Customer Satisfaction (CSAT) score was rated 2% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Days Inn.
2 / 100
Very Satisfied0%
Satisfied2%
Neither Satisfied nor Dissatisfied2%
Dissatisfied12%
Very Dissatisfied84%
Very Satisfied
0%
Satisfied
2%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
12%
Very Dissatisfied
84%

Days Inn Customer Satisfaction Score by Age

Days Inn's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Days Inn.
0
20
40
60
80
100
18-25 CSAT Score
21%
Very Satisfied
14%
Satisfied
7%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
7%
Very Dissatisfied
72%
18-2521%
26-30 CSAT Score
6%
Very Satisfied
6%
Satisfied
0%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
6%
Very Dissatisfied
82%
26-306%
31-35 CSAT Score
0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
7%
Very Dissatisfied
93%
31-350%
36-40 CSAT Score
5%
Very Satisfied
5%
Satisfied
0%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
6%
Very Dissatisfied
83%
36-405%
41-45 CSAT Score
5%
Very Satisfied
0%
Satisfied
5%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
6%
Very Dissatisfied
89%
41-455%
46-50 CSAT Score
7%
Very Satisfied
7%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
7%
Very Dissatisfied
86%
46-507%
51-55 CSAT Score
0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
3%
Dissatisfied
3%
Very Dissatisfied
94%
51-550%
56-60 CSAT Score
6%
Very Satisfied
3%
Satisfied
3%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
77%
56-606%
61-65 CSAT Score
3%
Very Satisfied
0%
Satisfied
3%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
14%
Very Dissatisfied
83%
61-653%
66+ CSAT Score
0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
9%
Very Dissatisfied
91%
66+0%

Days Inn Customer Satisfaction Score by Usage

Days Inn's Customer Satisfaction score was rated the highest by customers who have used Days Inn's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year
2
1 to 2 Years
13
2 to 5 Years
10
5 to 10 Years
6
Over 10 Years
2

Days Inn Customer Satisfaction Score by Industry

Days Inn's Customer Satisfaction score was rated the highest by Hospitality industry customers, and the lowest by Tech industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

Tech
0
Accounting
12
Aerospace and Aviation
0
Architecture and Planning
0
Arts and Entertainment
0
Banking and Financial Services
0
Business and Consumer Services
6
Computer Hardware
0
Construction
12
Consumer Services
0
Education
8
Government and Public Policy
0
Healthcare, Hospitals and Medicine
4
Hospitality
20
Legal
0
Travel and Hospitality
17
Mechanical, Civil or Industrial Engineering
0
Military and Defense
20
Real Estate
20
Retail
0

Days Inn Customer Service

1.5/5

Days Inn has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Days Inn's overall Customer Service score rated by its users and customers.

About Days Inn's Customer Service

Address

Parsippany, NJ 07054


Website

http://www.daysinn.com/


Phone Number

(612) 623-3999

Quick Insights into Days Inn Customer Service

Days Inn's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Travel and Hospitality industry.

Sign Up to unlock insights into how customers have ranked Days Inn's Customer Service score.

Ranked Days Inn Customer Service the Highest

Asian or Pacific Islander
2.1
Accounting
1.6
1 to 2 Years
1.5

Ranked Days Inn Customer Service the Lowest

Other
1.5
Over 10 Years
1.5
Travel and Hospitality
1.5

Days Inn Customer Service Score by Gender

Days Inn's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Days Inn.

Male

1.5/5

Female

1.5/5

Days Inn Customer Service Score by Ethnicity

Days Inn's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Days Inn.
0
20
40
60
80
100
Caucasian
1.5
Caucasian1.5
Hispanic or Latino
1.5
Hispanic or Latino1.5
African American/Black
1.5
African American/Black1.5
Asian or Pacific Islander
2.1
Asian or Pacific Islander2.1
Native American
1.5
Native American1.5
Other
1.5
Other1.5

Days Inn Customer Service Score by Age

Days Inn's Customer Service score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Days Inn.
0
20
40
60
80
100
18-25
1.5
18-251.5
26-30
1.5
26-301.5
31-35
1.5
31-351.5
36-40
1.5
36-401.5
41-45
1.5
41-451.5
46-50
1.5
46-501.5
51-55
1.5
51-551.5
56-60
1.5
56-601.5
61-65
1.5
61-651.5
66+
1.5
66+1.5

Days Inn Customer Service Score by Usage

Days Inn's Customer Service score was rated 1.5 stars by customers who have used Days Inn's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year
1.5
1 to 2 Years
1.5
2 to 5 Years
1.5
5 to 10 Years
1.5
Over 10 Years
1.5

Days Inn Customer Service Score by Industry

Days Inn's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Travel and Hospitality industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech
1.5
Accounting
1.6
Aerospace and Aviation
1.5
Architecture and Planning
1.5
Arts and Entertainment
1.5
Banking and Financial Services
1.5
Business and Consumer Services
1.5
Computer Hardware
1.5
Construction
1.5
Consumer Services
1.5
Education
1.5
Government and Public Policy
1.5
Healthcare, Hospitals and Medicine
1.5
Hospitality
1.5
Legal
1.5
Travel and Hospitality
1.5
Manufacturing and Machinery
1.5
Mechanical, Civil or Industrial Engineering
1.5
Military and Defense
1.6
Non-Profit
1.5
Real Estate
1.5
Retail
1.5

Days Inn as an Employer

2.3/5

Days Inn has a 2.3/5 stars for its overall company culture rated by their employees

  Days Inn CEO
bottom
5%
CEO of Days Inn

In the Bottom 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Days Inn scored a -93 for Net Promoter Score and a -46 for Employee Net Promoter Score. NPS gauges how likely a customer of Days Inn would recommend the brand to a friend. ENPS measures how likely Days Inn employees would recommend working at Days Inn to a friend.

Net Promoter Score

-93
NPS Score
3%Promoters
1%Passive
96%Detractors

Employee Net Promoter Score

-46
eNPS Score
19%Promoters
16%Passive
65%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail