100
NPS
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Deal4Loans
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About Deal4Loans' Brand
Loan and credit card aggregator of India
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
2/5
Pricing
2.5/5
Customer Service
Deal4Loans NPS
Deal4Loans's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Deal4Loans's customers would recommend using the product based on a scale of -100 to 100.
Deal4Loans Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Deal4Loans NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2021 100 | Dec 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Deal4Loans Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Deal4Loans users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Deal4Loans Product Quality
1.5/5
Deal4Loans has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Deal4Loans' overall Product Quality score rated by its users and customers.
Deal4Loans Product Information
Deal4Loans’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.deal4loans.com
- Company Size
- 51-200 Employees
Industry
Tech
FinTech
SaaS
Deal4Loans Pricing
Deal4Loans ROI & Value For Money
2/5
Deal4Loans has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Deal4Loans' overall ROI score rated by its users and customers.
Deal4Loans Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Deal4Loans Customer Service
2.5/5
Deal4Loans has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Deal4Loans' overall Customer Service score rated by its users and customers.
About Deal4Loans's Customer Service
Address
E-32, Ground Floor, Sector - 8, 201301 India
Website
http://www.deal4loans.com
Consumer vs. Employees
Deal4Loans scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Deal4Loans would recommend the brand to a friend. ENPS measures how likely Deal4Loans employees would recommend working at Deal4Loans to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
