94
NPS
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Brand Page
Digify
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About Digify's Brand
Digify is a multi-award winning solution for simple, secure file sharing.
Brand at a Glance
4.7/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
Digify NPS
Digify's Net Promoter Score (NPS) is a 94 with 97% Promoters, 0% Passives, and 3% Detractors. Net Promoter Score tracks whether Digify's customers would recommend using the product based on a scale of -100 to 100.
Digify Overall NPS
| 97% | Promoters |
|---|---|
| 0% | Passives |
| 3% | Detractors |
Digify NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 93 | Aug 2020 | 93 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Digify Product Quality
4.7/5
Digify has an overall Product Quality score of 4.7 out of 5 stars rated by its users and customers.
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Digify Product Information
Digify serves markets in the United States, Asia, Europe, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Digify supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Digify’s product quality score is a 4.7 out of 5 as rated by its users and customers.
- Website
- http://www.digify.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Virtual Data Room Software
Digital Rights Management Software
Digify Pricing
Digify ROI & Value For Money
4.5/5
Digify has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Digify Pricing Plans
Digify has a pricing structure that accommodates small, medium, and large businesses. Starting from $99/month, Digify uses a subscription model and offers the following: Discount offered to annual subscriptions. and Contact Digify for a demo.
Who Uses Digify?
Small Businesses
Medium Businesses
Large Enterprises
Digify Customer Service
5/5
Digify has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Digify's Customer Service
Address
71 Ayer Rajah Crescent #07-01,
Website
http://www.digify.com
Phone Number
6567797638
