100
NPS
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Brand Page
Digital 86
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About Digital 86 Brand
We help our clients look good online. But, most importantly, we want our employees to have a safe, challenging and rewarding workplace.
Brand at a Glance
5/5
Customer Service
Digital 86 NPS
Digital 86's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Digital 86's customers would recommend using the product based on a scale of -100 to 100.
Digital 86 Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Digital 86 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2020 100 | Sep 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Digital 86 Customer Service
5/5
Digital 86 has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Digital 86's Customer Service
Address
7455 Arroyo Crossing Pkwy. Suite 220, Las Vegas, NV 89113
Website
http://digital86.com
Phone Number
7029790789
Digital 86's Social Links
Digital 86 as an Employer
4.7/5
Digital 86 has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Digital 86 scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Digital 86 would recommend the brand to a friend. ENPS measures how likely Digital 86 employees would recommend working at Digital 86 to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
