-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Discount Ramps
Marketing or Exec? Claim Your Free Account
About Discount Ramps' Brand
Discount Ramps is an online retailer of loading, hauling and transportation products. Offering more than 11,000 products, the company
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Discount Ramps NPS
Discount Ramps's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Discount Ramps's customers would recommend using the product based on a scale of -100 to 100.
Discount Ramps Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Discount Ramps NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 -100 | Nov 2021 | -100 |
May 2025 -100 | May 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Discount Ramps Customer Reviews
Out of the 2 Discount Ramps customer reviews 0 were positive and 2 were constructive. Discount Ramps customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Discount Ramps Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Discount Ramps users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Discount Ramps Product Quality
1.5/5
Discount Ramps has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Discount Ramps' overall Product Quality score rated by its users and customers.
Discount Ramps Product Information
Discount Ramps’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.discountramps.com
- Company Size
- 11-50 Employees
Industry
Tech
Ecommerce and Marketplaces
Marketplaces
Discount Ramps Pricing
Discount Ramps ROI & Value For Money
1.5/5
Discount Ramps has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Discount Ramps' overall ROI score rated by its users and customers.
Discount Ramps Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Discount Ramps Customer Service
1.5/5
Discount Ramps has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Discount Ramps' overall Customer Service score rated by its users and customers.
About Discount Ramps's Customer Service
Address
760 S. Indiana Ave, West Bend, WI
Website
http://www.discountramps.com
Phone Number
2623068035
Discount Ramps as an Employer
2.6/5
Discount Ramps has a 2.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Discount Ramps scored a -100 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of Discount Ramps would recommend the brand to a friend. ENPS measures how likely Discount Ramps employees would recommend working at Discount Ramps to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
