-100
NPS
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Disruptive Advertising, Inc.
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About Disruptive Advertising, Inc. Brand
Disruptive Advertising helps companies grow to the next level by developing and executing dynamic digital marketing strategies.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Disruptive Advertising, Inc. NPS
Disruptive Advertising, Inc.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Disruptive Advertising, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Disruptive Advertising, Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Disruptive Advertising, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Disruptive Advertising, Inc. Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Disruptive Advertising, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Disruptive Advertising, Inc. Product Quality
4/5
Disruptive Advertising, Inc. has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Disruptive Advertising, Inc. overall Product Quality score rated by its users and customers.
Disruptive Advertising, Inc. Product Information
Disruptive Advertising, Inc.’s product quality score is a 4 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Marketing, Advertising and Research
Disruptive Advertising, Inc. Pricing
Disruptive Advertising, Inc. ROI & Value For Money
3.5/5
Disruptive Advertising, Inc. has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Disruptive Advertising, Inc. overall ROI score rated by its users and customers.
Disruptive Advertising, Inc. Customer Satisfaction (CSAT)
Disruptive Advertising, Inc. Customer Satisfaction (CSAT) Score
100 / 100
Disruptive Advertising, Inc. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Disruptive Advertising, Inc. Customer Service
3.5/5
Disruptive Advertising, Inc. has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Disruptive Advertising, Inc. overall Customer Service score rated by its users and customers.
About Disruptive Advertising, Inc.'s Customer Service
Address
384 S 400 W #200, Lindon, UT 84042
Website
https://www.disruptiveadvertising.com/
Phone Number
(877) 956-7510
Disruptive Advertising, Inc.'s Social Links
Disruptive Advertising, Inc. as an Employer
4.7/5
Disruptive Advertising, Inc. has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of Disruptive Advertising, Inc.
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Disruptive Advertising, Inc. scored a -100 for Net Promoter Score and a 72 for Employee Net Promoter Score. NPS gauges how likely a customer of Disruptive Advertising, Inc. would recommend the brand to a friend. ENPS measures how likely Disruptive Advertising, Inc. employees would recommend working at Disruptive Advertising, Inc. to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
72
eNPS Score
| 79% | Promoters |
|---|---|
| 14% | Passive |
| 7% | Detractors |
