-100
NPS
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Brand Page
Diverse Lynx LLC
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About Diverse Lynx LLC's Brand
Diverselynx IT Consulting Services
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Diverse Lynx LLC NPS
Diverse Lynx LLC's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Diverse Lynx LLC's customers would recommend using the product based on a scale of -100 to 100.
Diverse Lynx LLC Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Diverse Lynx LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 -100 | Jun 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Diverse Lynx LLC Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Diverse Lynx LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Diverse Lynx LLC Product Quality
1.5/5
Diverse Lynx LLC has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Diverse Lynx LLC's overall Product Quality score rated by its users and customers.
Diverse Lynx LLC Product Information
Diverse Lynx LLC’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.diverselynx.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Small Business Services
Diverse Lynx LLC Pricing
Diverse Lynx LLC ROI & Value For Money
1.5/5
Diverse Lynx LLC has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Diverse Lynx LLC's overall ROI score rated by its users and customers.
Diverse Lynx LLC Customer Service
1.5/5
Diverse Lynx LLC has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Diverse Lynx LLC's Customer Service
Address
300 Alexander Park,, Suite # 200, Princeton, NJ 08540
Website
http://www.diverselynx.com
Phone Number
7324520684
Consumer vs. Employees
Diverse Lynx LLC scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Diverse Lynx LLC would recommend the brand to a friend. ENPS measures how likely Diverse Lynx LLC employees would recommend working at Diverse Lynx LLC to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
