33
NPS
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Do Amore
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About Do Amore's Brand
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
Do Amore NPS
Do Amore's Net Promoter Score (NPS) is a 33 with 33% Promoters, 67% Passives, and 0% Detractors. Net Promoter Score tracks whether Do Amore's customers would recommend using the product based on a scale of -100 to 100.
Do Amore Overall NPS
| 33% | Promoters |
|---|---|
| 67% | Passives |
| 0% | Detractors |
Do Amore NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 100 | Oct 2021 | 100 |
Mar 2022 50 | Mar 2022 | 50 |
Nov 2022 33 | Nov 2022 | 33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Do Amore Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Do Amore users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Do Amore Product Quality
5/5
Do Amore has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Do Amore's overall Product Quality score rated by its users and customers.
Do Amore Product Information
Do Amore’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.doamore.com/
Industry
Tech
Do Amore Pricing
Do Amore ROI & Value For Money
4.5/5
Do Amore has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Do Amore Customer Satisfaction (CSAT)
Do Amore Customer Satisfaction (CSAT) Score
100 / 100
Do Amore has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Do Amore Customer Service
5/5
Do Amore has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Do Amore's Customer Service
Address
Houston, TX
Website
https://www.doamore.com/
Do Amore as an Employer
Consumer vs. Employees
Do Amore scored a 33 for Net Promoter Score and a 30 for Employee Net Promoter Score. NPS gauges how likely a customer of Do Amore would recommend the brand to a friend. ENPS measures how likely Do Amore employees would recommend working at Do Amore to a friend.
Net Promoter Score
33
NPS Score
| 33% | Promoters |
|---|---|
| 67% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
30
eNPS Score
| 50% | Promoters |
|---|---|
| 30% | Passive |
| 20% | Detractors |
