40
NPS
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Brand Page
Docker
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About Docker's Brand
Docker is an open platform for distributed applications that allows developers and sysadmins to build, ship & run distributed applications.
Brand at a Glance
68%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
3.2/5
Customer Service
Docker CMO
Docker NPS
Docker's Net Promoter Score (NPS) is a 40 with 62% Promoters, 16% Passives, and 22% Detractors. Net Promoter Score tracks whether Docker's customers would recommend using the product based on a scale of -100 to 100.
Docker Overall NPS
| 62% | Promoters |
|---|---|
| 16% | Passives |
| 22% | Detractors |
Docker NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 48 | Mar 2023 | 48 |
Apr 2023 48 | Apr 2023 | 48 |
May 2023 44 | May 2023 | 44 |
Jul 2023 46 | Jul 2023 | 46 |
Sep 2023 46 | Sep 2023 | 46 |
Nov 2023 45 | Nov 2023 | 45 |
Dec 2023 43 | Dec 2023 | 43 |
Apr 2024 43 | Apr 2024 | 43 |
May 2024 41 | May 2024 | 41 |
Oct 2024 42 | Oct 2024 | 42 |
Aug 2025 40 | Aug 2025 | 40 |
Nov 2025 40 | Nov 2025 | 40 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Docker NPS by Gender
Docker's NPS was rated 100 by Male customers on Comparably.
Male
100
Docker's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Docker's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Docker NPS by Age
Docker's NPS was rated 100 points by customers ages 36-40 on Comparably.
Docker NPS by Usage
Docker's NPS was rated the highest by customers who have used Docker's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 67 | Less than 1 Year | 67 |
1 to 2 Years 68 | 1 to 2 Years | 68 |
5 to 10 Years 76 | 5 to 10 Years | 76 |
Docker Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Docker users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Docker Customer Loyalty Score by Gender
Docker's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Docker.
Male
100%
Yes
Female
N/A
Yes
Docker Customer Loyalty Score by Age
Docker's Customer Loyalty score was rated 100% by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Docker.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 100% | 36-40 | 100% |
Docker Customer Loyalty Score by Industry
Docker's Customer Loyalty score was rated 100% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Docker Product Quality
4/5
Docker has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Docker's overall Product Quality score rated by its users and customers.
Docker Product Information
Docker serves markets in the United States. Docker supports Web devices and offers products for small and medium sized businesses.
Docker’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Computer Hardware industry rated Docker's product the highest. Reviewers from the Banking and Financial Services industry rated Docker the lowest at 4.2.
- Website
- https://www.docker.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Enterprise
SaaS
Languages Supported
English
Product Type
Application Development Software
Quick Insights into Docker Product Quality
Docker's Product Quality score was rated highest by customers who have used Docker's products/services for Less than 1 Year, and rated lowest by customers from the Banking and Financial Services industry.
Sign Up to unlock insights into how customers have ranked Docker's Product Quality.
Ranked Docker Product Quality the Highest
Ranked Docker Product Quality the Lowest
Docker Product Quality Score by Gender
Docker's Product Quality score was rated 4.3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Docker.
Male
4.3/5
Female
N/A
Docker Product Quality Score by Age
Docker's Product Quality score was rated 4.6 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Docker.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 4.6 | 36-40 | 4.6 |
Docker Product Quality Score by Usage
Docker's Product Quality score was rated the highest by customers who have used Docker's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Docker Product Quality Score by Industry
Docker's Product Quality score was rated the highest by Computer Hardware industry customers, and the lowest by Banking and Financial Services industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Docker Pricing
Docker ROI & Value For Money
3.9/5
Docker has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Docker's overall ROI score rated by its users and customers.
Docker Pricing Plans
Docker has a pricing structure that accommodates small and medium businesses. Starting from $7/month, Docker uses a subscription model and offers the following: Managed nodes run: $15 per month, per node..
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Who Uses Docker?
Small Businesses
Medium Businesses
Quick Insights into Docker ROI
Docker's ROI score was rated highest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Docker's ROI score.
Ranked Docker ROI the Highest
Docker ROI Score by Gender
Docker's ROI score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Docker.
Male
4.5/5
Female
N/A
Docker ROI Score by Age
Docker's ROI score was rated 4.5 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Docker.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 4.5 | 36-40 | 4.5 |
Docker ROI Score by Industry
Docker's ROI score was rated 4.6 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Docker Customer Satisfaction (CSAT)
Docker Customer Satisfaction (CSAT) Score
76 / 100
Docker has an overall Customer Satisfaction score of 76 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
42%
Satisfied
34%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
3%
Very Dissatisfied
12%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Docker Customer Satisfaction
Docker's Customer Satisfaction score was rated highest by customers ages 36-40.
Sign Up to unlock insights into how customers have ranked Docker's Customer Satisfaction.
Ranked Docker Customer Satisfaction the Highest
Docker Customer Satisfaction Score by Gender
Docker's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Docker.
100 / 100
MaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 67% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Docker Customer Satisfaction Score by Age
Docker's Customer Satisfaction score was rated 100 points by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Docker.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 100% |
Docker Customer Satisfaction Score by Industry
Docker's Customer Satisfaction score was rated 100 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Docker Customer Satisfaction Score by Industry",
"text": "Docker's Customer Satisfaction score was rated 100 points by Tech industry customers.",
"bars": [
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"label": "Tech",
"groupId": 104,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Docker's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
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}Docker Customer Service
3.2/5
Docker has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Docker's overall Customer Service score rated by its users and customers.
About Docker's Customer Service
Address
144 Townsend, San Francisco, CA 94107
Website
https://www.docker.com
Phone Number
1-650-224-5969
Docker's Social Links
Quick Insights into Docker Customer Service
Docker's Customer Service score was rated highest by customers ages 36-40.
Sign Up to unlock insights into how customers have ranked Docker's Customer Service score.
Ranked Docker Customer Service the Highest
Docker Customer Service Score by Gender
Docker's Customer Service score was rated 4.3 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Docker.
Male
4.3/5
Female
N/A
Docker Customer Service Score by Age
Docker's Customer Service score was rated 4.3 stars by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Docker.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 4.3 | 36-40 | 4.3 |
Docker Customer Service Score by Industry
Docker's Customer Service score was rated 4.3 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Docker as an Employer
2.5/5
Docker has a 2.5/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
Docker scored a 40 for Net Promoter Score and a -21 for Employee Net Promoter Score. NPS gauges how likely a customer of Docker would recommend the brand to a friend. ENPS measures how likely Docker employees would recommend working at Docker to a friend.
Net Promoter Score
40
NPS Score
| 62% | Promoters |
|---|---|
| 16% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
-21
eNPS Score
| 29% | Promoters |
|---|---|
| 21% | Passive |
| 50% | Detractors |
