100
NPS
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Brand Page
Docsumo
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About Docsumo's Brand
Docsumo is a document AI software with Intelligent OCR technology that helps you convert unstructured documents to actionable data.
Brand at a Glance
4.5/5
Product Quality
4.7/5
Pricing
Docsumo NPS
Docsumo's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Docsumo's customers would recommend using the product based on a scale of -100 to 100.
Docsumo Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Docsumo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Docsumo Product Quality
4.5/5
Docsumo has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Docsumo Product Information
Docsumo serves markets in the United States. Docsumo supports Web devices and offers products for small, medium, and large sized businesses.
Docsumo’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- https://www.docsumo.com
- Company Size
- 51-200 Employees
Industry
Tech
AI, Big Data and Analytics
Business Services
SaaS
Languages Supported
English
Docsumo Pricing
Docsumo ROI & Value For Money
4.7/5
Docsumo has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Docsumo's overall ROI score rated by its users and customers.
Docsumo Pricing Plans
Docsumo has a pricing structure that accommodates small, medium, and large businesses. Starting from $25/month, Docsumo uses a subscription model and offers the following: Free forever plan available for up to 50 invoices per month., Business plan: $0.10/invoice for up to 2000 invoices per month., and Contact Docsumo for enterprise pricing..
Who Uses Docsumo?
Small Businesses
Medium Businesses
Large Enterprises
Consumer vs. Employees
Docsumo scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Docsumo would recommend the brand to a friend. ENPS measures how likely Docsumo employees would recommend working at Docsumo to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
