0
NPS
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Brand Page
DoStuff Media
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About DoStuff Media's Brand
A network of local media properties for people looking to do awesome stuff.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
4.5/5
Customer Service
DoStuff Media NPS
DoStuff Media's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether DoStuff Media's customers would recommend using the product based on a scale of -100 to 100.
DoStuff Media Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
DoStuff Media NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2021 0 | Nov 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
DoStuff Media Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of DoStuff Media users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
DoStuff Media Product Quality
4/5
DoStuff Media has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock DoStuff Media's overall Product Quality score rated by its users and customers.
DoStuff Media Product Information
DoStuff Media’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://dostuffmedia.com/
- Company Size
- 11-50 Employees
Industry
Tech
Media
Sports & Entertainment
DoStuff Media Pricing
DoStuff Media ROI & Value For Money
5/5
DoStuff Media has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock DoStuff Media's overall ROI score rated by its users and customers.
DoStuff Media Customer Satisfaction (CSAT)
DoStuff Media Customer Satisfaction (CSAT) Score
100 / 100
DoStuff Media has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
DoStuff Media Customer Service
4.5/5
DoStuff Media has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock DoStuff Media's overall Customer Service score rated by its users and customers.
About DoStuff Media's Customer Service
Address
2200 South Lamar, Ste L, Austin, TX
Website
http://dostuffmedia.com/
Phone Number
512-462-2100
Consumer vs. Employees
DoStuff Media scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of DoStuff Media would recommend the brand to a friend. ENPS measures how likely DoStuff Media employees would recommend working at DoStuff Media to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
