100
NPS
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Douglas Dynamics
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About Douglas Dynamics' Brand
Douglas Dynamics, Inc. is engaged in the design, manufacture and sale of snow and ice control equipment for light trucks,
Douglas Dynamics NPS
Douglas Dynamics's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Douglas Dynamics's customers would recommend using the product based on a scale of -100 to 100.
Douglas Dynamics Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Douglas Dynamics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 100 | Jan 2023 | 100 |
Sep 2025 100 | Sep 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Douglas Dynamics as an Employer
4.1/5
Douglas Dynamics has a 4.1/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
Douglas Dynamics scored a 100 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Douglas Dynamics would recommend the brand to a friend. ENPS measures how likely Douglas Dynamics employees would recommend working at Douglas Dynamics to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 60% | Promoters |
|---|---|
| 0% | Passive |
| 40% | Detractors |
