-100
NPS
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Dreamlines.de
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About Dreamlines.de's Brand
Operator of an online travel agency designed for cruise bookings. The company's online cruise marketplace offers river cruises and sailing ships from around the world through its website.
Dreamlines.de NPS
Dreamlines.de's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Dreamlines.de's customers would recommend using the product based on a scale of -100 to 100.
Dreamlines.de Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Dreamlines.de NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Consumer vs. Employees
Dreamlines.de scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Dreamlines.de would recommend the brand to a friend. ENPS measures how likely Dreamlines.de employees would recommend working at Dreamlines.de to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
