46
NPS
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Ducks Unlimited
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About Ducks Unlimited's Brand
Ducks Unlimited focuses to conserv
Brand at a Glance
79%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
3.9/5
Customer Service
Ducks Unlimited NPS
Ducks Unlimited's Net Promoter Score (NPS) is a 46 with 66% Promoters, 14% Passives, and 20% Detractors. Net Promoter Score tracks whether Ducks Unlimited's customers would recommend using the product based on a scale of -100 to 100.
Ducks Unlimited Overall NPS
| 66% | Promoters |
|---|---|
| 14% | Passives |
| 20% | Detractors |
Ducks Unlimited NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 34 | Jan 2024 | 34 |
Feb 2024 40 | Feb 2024 | 40 |
Mar 2024 39 | Mar 2024 | 39 |
Apr 2024 42 | Apr 2024 | 42 |
May 2024 38 | May 2024 | 38 |
Jun 2024 42 | Jun 2024 | 42 |
Aug 2024 37 | Aug 2024 | 37 |
Nov 2024 41 | Nov 2024 | 41 |
Feb 2025 44 | Feb 2025 | 44 |
Jun 2025 45 | Jun 2025 | 45 |
Oct 2025 45 | Oct 2025 | 45 |
Jan 2026 45 | Jan 2026 | 45 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ducks Unlimited NPS by Gender
Ducks Unlimited's NPS was rated 32 by Male customers on Comparably.
Male
32
Ducks Unlimited's NPS was rated 32 by Male customers on Comparably.
58%
Promoters
16%
Passives
26%
Detractors
Female
N/A
Ducks Unlimited's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Ducks Unlimited NPS by Ethnicity
Ducks Unlimited's NPS was rated 40 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 40 | Caucasian | 40 |
Ducks Unlimited NPS by Age
Ducks Unlimited's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Ducks Unlimited NPS by Usage
Ducks Unlimited's NPS was rated the highest by customers who have used Ducks Unlimited's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 20 | 2 to 5 Years | 20 |
Over 10 Years 25 | Over 10 Years | 25 |
Ducks Unlimited Customer Reviews
Out of the 3 Ducks Unlimited customer reviews 2 were positive and 1 was constructive. Ducks Unlimited customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Ducks Unlimited Customer Loyalty
79%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of Ducks Unlimited users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ducks Unlimited Customer Loyalty Score by Gender
Ducks Unlimited's Customer Loyalty score was rated 95 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Ducks Unlimited.
Male
95%
Yes
Female
N/A
Yes
Ducks Unlimited Customer Loyalty Score by Ethnicity
Ducks Unlimited's Customer Loyalty score was rated 91% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Ducks Unlimited.
91
out of 100
Caucasian
Ducks Unlimited Customer Loyalty Score by Age
Ducks Unlimited's Customer Loyalty score was rated 100% by customers ages 36-40 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Ducks Unlimited.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 100% | 36-40 | 100% |
41-45 100% | 41-45 | 100% |
66+ 100% | 66+ | 100% |
Ducks Unlimited Customer Loyalty Score by Usage
Ducks Unlimited's Customer Loyalty score was rated the highest by customers who have used Ducks Unlimited's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Ducks Unlimited Customer Loyalty Score by Industry
Ducks Unlimited's Customer Loyalty score was rated the highest by Government and Public Policy industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Ducks Unlimited Product Quality
4/5
Ducks Unlimited has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Ducks Unlimited Product Information
Ducks Unlimited’s product quality score is a 4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Ducks Unlimited's product the highest.
- Website
- http://www.ducks.org
- Company Size
- 501-1,000 Employees
Industry
Non-Profit
Quick Insights into Ducks Unlimited Product Quality
Ducks Unlimited's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers from the Tech industry.
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Ranked Ducks Unlimited Product Quality the Highest
Ranked Ducks Unlimited Product Quality the Lowest
Ducks Unlimited Product Quality Score by Gender
Ducks Unlimited's Product Quality score was rated 4 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Ducks Unlimited.
Male
4/5
Female
N/A
Ducks Unlimited Product Quality Score by Ethnicity
Ducks Unlimited's Product Quality score was rated 4.2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Ducks Unlimited.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Ducks Unlimited Product Quality Score by Age
Ducks Unlimited's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Ducks Unlimited.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 3.2 | 36-40 | 3.2 |
41-45 4.6 | 41-45 | 4.6 |
66+ 4.1 | 66+ | 4.1 |
Ducks Unlimited Product Quality Score by Usage
Ducks Unlimited's Product Quality score was rated the highest by customers who have used Ducks Unlimited's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Ducks Unlimited Product Quality Score by Industry
Ducks Unlimited's Product Quality score was rated 3.2 stars by both Government and Public Policy and Tech industry customers.
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Ducks Unlimited Pricing
Ducks Unlimited ROI & Value For Money
3.9/5
Ducks Unlimited has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Ducks Unlimited's overall ROI score rated by its users and customers.
Ducks Unlimited Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Government and Public Policy industry. The users from the Tech industry think that they had the lowest ROI from Ducks Unlimited.
Quick Insights into Ducks Unlimited ROI
Ducks Unlimited's ROI score was rated highest by customers ages 41-45, and rated lowest by customers from the Tech industry.
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Ranked Ducks Unlimited ROI the Highest
Ranked Ducks Unlimited ROI the Lowest
Ducks Unlimited ROI Score by Gender
Ducks Unlimited's ROI score was rated 3.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Ducks Unlimited.
Male
3.9/5
Female
N/A
Ducks Unlimited ROI Score by Ethnicity
Ducks Unlimited's ROI score was rated 4.1 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Ducks Unlimited.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Ducks Unlimited ROI Score by Age
Ducks Unlimited's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Ducks Unlimited.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 3.1 | 36-40 | 3.1 |
41-45 4.6 | 41-45 | 4.6 |
66+ 3.7 | 66+ | 3.7 |
Ducks Unlimited ROI Score by Usage
Ducks Unlimited's ROI score was rated the highest by customers who have used Ducks Unlimited's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Ducks Unlimited ROI Score by Industry
Ducks Unlimited's ROI score was rated the highest by Government and Public Policy industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Ducks Unlimited Customer Satisfaction (CSAT)
Ducks Unlimited Customer Satisfaction (CSAT) Score
75 / 100
Ducks Unlimited has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
58%
Satisfied
17%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
8%
Very Dissatisfied
8%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Ducks Unlimited Customer Satisfaction
Ducks Unlimited's Customer Satisfaction score was rated highest by customers who have used Ducks Unlimited's products/services for 2 to 5 Years, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Ducks Unlimited's Customer Satisfaction.
Ranked Ducks Unlimited Customer Satisfaction the Highest
Ranked Ducks Unlimited Customer Satisfaction the Lowest
Ducks Unlimited Customer Satisfaction Score by Gender
Ducks Unlimited's Customer Satisfaction score was rated 68 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Ducks Unlimited.
68 / 100
MaleVery Satisfied | 47% | |
|---|---|---|
Satisfied | 21% | |
Neither Satisfied nor Dissatisfied | 5% | |
Dissatisfied | 16% | |
Very Dissatisfied | 11% |
Ducks Unlimited Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Ducks Unlimited's Customer Satisfaction (CSAT) score was rated 75% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Ducks Unlimited.
75 / 100
Very Satisfied
55%
Satisfied
20%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
10%
Very Dissatisfied
10%
Ducks Unlimited Customer Satisfaction Score by Age
Ducks Unlimited's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Ducks Unlimited.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 50% | |||||||||||||||
| 41-45 | 100% | |||||||||||||||
| 66+ | 50% |
Ducks Unlimited Customer Satisfaction Score by Usage
Ducks Unlimited's Customer Satisfaction score was rated the highest by customers who have used Ducks Unlimited's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Ducks Unlimited Customer Satisfaction Score by Industry
Ducks Unlimited's Customer Satisfaction score was rated 50 points by both Government and Public Policy and Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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"title": "Ducks Unlimited Customer Satisfaction Score by Industry",
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"bars": [
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"label": "Tech",
"groupId": 104,
"score": 50,
"stars": 0,
"csatScore": 50,
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"scoreClassName": "max",
"scoreLabel": 50
},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 50,
"stars": 0,
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}Ducks Unlimited Customer Service
3.9/5
Ducks Unlimited has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Ducks Unlimited's overall Customer Service score rated by its users and customers.
About Ducks Unlimited's Customer Service
Address
1 Waterfowl Way, Memphis, TN 38120
Website
http://www.ducks.org
Phone Number
(180) 045-3825
Ducks Unlimited's Social Links
Quick Insights into Ducks Unlimited Customer Service
Ducks Unlimited's Customer Service score was rated highest by customers ages 41-45, and rated lowest by customers ages 36-40.
Sign Up to unlock insights into how customers have ranked Ducks Unlimited's Customer Service score.
Ranked Ducks Unlimited Customer Service the Highest
Ranked Ducks Unlimited Customer Service the Lowest
Ducks Unlimited Customer Service Score by Gender
Ducks Unlimited's Customer Service score was rated 3.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Ducks Unlimited.
Male
3.8/5
Female
N/A
Ducks Unlimited Customer Service Score by Ethnicity
Ducks Unlimited's Customer Service score was rated 4.1 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Ducks Unlimited.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.1 | Caucasian | 4.1 |
Ducks Unlimited Customer Service Score by Age
Ducks Unlimited's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Ducks Unlimited.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 2.4 | 36-40 | 2.4 |
41-45 4.8 | 41-45 | 4.8 |
66+ 3.9 | 66+ | 3.9 |
Ducks Unlimited Customer Service Score by Usage
Ducks Unlimited's Customer Service score was rated the highest by customers who have used Ducks Unlimited's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Ducks Unlimited Customer Service Score by Industry
Ducks Unlimited's Customer Service score was rated the highest by Government and Public Policy industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Ducks Unlimited as an Employer
4.5/5
Ducks Unlimited has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Ducks Unlimited scored a 46 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Ducks Unlimited would recommend the brand to a friend. ENPS measures how likely Ducks Unlimited employees would recommend working at Ducks Unlimited to a friend.
Net Promoter Score
46
NPS Score
| 66% | Promoters |
|---|---|
| 14% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 56% | Promoters |
|---|---|
| 38% | Passive |
| 6% | Detractors |
