-64
NPS
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Brand Page
EasyVista
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About EasyVista's Brand
Developer of cloud based service management platform designed to simplify information technology service management by making it easy to deliver and easy to use for today's enterprise. The company's cloud based service management platform offers service automation, codeless configuration, interoperability, design services, dashboard management and reporting, enabling information technology organizations to manage their technology and deliver engaging services, on any device, from anywhere.
Brand at a Glance
2.7/5
Product Quality
4/5
Pricing
3.7/5
Customer Service
EasyVista NPS
EasyVista's Net Promoter Score (NPS) is a -64 with 12% Promoters, 12% Passives, and 76% Detractors. Net Promoter Score tracks whether EasyVista's customers would recommend using the product based on a scale of -100 to 100.
EasyVista Overall NPS
| 12% | Promoters |
|---|---|
| 12% | Passives |
| 76% | Detractors |
EasyVista NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -66 | Aug 2020 | -66 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
EasyVista Product Quality
2.7/5
EasyVista has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
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EasyVista Product Information
EasyVista serves markets in the United States and Canada. EasyVista supports Web devices and offers products for small, medium, and large sized businesses.
EasyVista’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Website
- www.easyvista.com
- Company Size
- 51-200 Employees
Languages Supported
English
French
German
Portuguese
Spanish
Italian
Product Type
IT Service Management (ITSM) Software
IT Asset Management Software
EasyVista Pricing
EasyVista ROI & Value For Money
4/5
EasyVista has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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EasyVista Pricing Plans
EasyVista has a pricing structure that accommodates small, medium, and large businesses.
Who Uses EasyVista?
Small Businesses
Medium Businesses
Large Enterprises
EasyVista Customer Service
3.7/5
EasyVista has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About EasyVista's Customer Service
Address
Immeuble Horizon, Noisy-le-Grand, 93885 France
Website
www.easyvista.com
