-100
NPS
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Brand Page
Ecrebo
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About Ecrebo's Brand
Developer of a Point-of-Sale marketing platform designed to help retailers transform their point of sale into a powerful marketing channel. The company's POS-based technology allows retailers to run proof of concept trials in controlled locations to establish a business case before full deployment and opens a marketing channel with unparalleled reach and precision, enabling them to deliver targeted marketing communication, specifically tailored to their customers.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Ecrebo NPS
Ecrebo's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Ecrebo's customers would recommend using the product based on a scale of -100 to 100.
Ecrebo Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Ecrebo NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 -100 | Jun 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ecrebo Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Ecrebo users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ecrebo Product Quality
1.5/5
Ecrebo has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ecrebo's overall Product Quality score rated by its users and customers.
Ecrebo Product Information
Ecrebo’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.ecrebo.com
- Company Size
- 11-50 Employees
Ecrebo Pricing
Ecrebo ROI & Value For Money
1.5/5
Ecrebo has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ecrebo's overall ROI score rated by its users and customers.
Ecrebo Customer Service
1.5/5
Ecrebo has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ecrebo's overall Customer Service score rated by its users and customers.
About Ecrebo's Customer Service
Address
SoanePoint, 6-8 Market Place, Reading, RG1 2EG United Kingdom
Website
www.ecrebo.com
