-100
NPS
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Brand Page
Education Elements
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About Education Elements' Brand
Education Elements helps districts and schools develop and implement personalized learning strategies.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Education Elements NPS
Education Elements's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Education Elements's customers would recommend using the product based on a scale of -100 to 100.
Education Elements Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Education Elements NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 -100 | Jun 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Education Elements Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Education Elements users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Education Elements Product Quality
1.5/5
Education Elements has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Education Elements' overall Product Quality score rated by its users and customers.
Education Elements Product Information
Education Elements’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.edelements.com
- Company Size
- 11-50 Employees
Industry
Tech
Education
SaaS
Education Elements Pricing
Education Elements ROI & Value For Money
1.5/5
Education Elements has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Education Elements' overall ROI score rated by its users and customers.
Education Elements Customer Service
1.5/5
Education Elements has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Education Elements' overall Customer Service score rated by its users and customers.
About Education Elements's Customer Service
Address
999 Skyway Road, San Carlos, CA
Website
http://www.edelements.com
Consumer vs. Employees
Education Elements scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Education Elements would recommend the brand to a friend. ENPS measures how likely Education Elements employees would recommend working at Education Elements to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
