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Element Fleet Management
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About Element Fleet Management's Brand

Element Fleet Management is the world's leading global fleet management company, providing financial and management services for commercial vehicle fleets.

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service

Element Fleet Management NPS

Element Fleet Management's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Element Fleet Management's customers would recommend using the product based on a scale of -100 to 100.

Element Fleet Management Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Element Fleet Management Overall NPS

Element Fleet Management NPS Trend

-100
-50
0
50
100
Dec 2021
100
Dec 2021Dec 2021

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Element Fleet Management Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Element Fleet Management users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

PRO Demo Our Brand Intelligence Solutions

100
100%
0
0%
Element Fleet Management Customer Loyalty

Element Fleet Management Product Quality

5/5

Element Fleet Management has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

Sign Up to unlock Element Fleet Management's overall Product Quality score rated by its users and customers.

Element Fleet Management Product Information

Element Fleet Management’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
http://elementcorp.com
Company Size
1,001-5,000 Employees

Industry

Business Services

Element Fleet Management Pricing

Element Fleet Management ROI & Value For Money

5/5

Element Fleet Management has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

Sign Up to unlock Element Fleet Management's overall ROI score rated by its users and customers.

Element Fleet Management Customer Service

5/5

Element Fleet Management has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

Sign Up to unlock Element Fleet Management's overall Customer Service score rated by its users and customers.

About Element Fleet Management's Customer Service

Address

161 Bay St, M5J 2S1 Canada


Website

http://elementcorp.com

Element Fleet Management as an Employer

4.2/5

Element Fleet Management has a 4.2/5 stars for its overall company culture rated by their employees

  Element Fleet Management CEO
top
30%
CEO of Element Fleet Management

In the Top 30% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Element Fleet Management scored a 100 for Net Promoter Score and a 46 for Employee Net Promoter Score. NPS gauges how likely a customer of Element Fleet Management would recommend the brand to a friend. ENPS measures how likely Element Fleet Management employees would recommend working at Element Fleet Management to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

46
eNPS Score
73%Promoters
0%Passive
27%Detractors

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