4
NPS
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Emaar Properties PJSC
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About Emaar Properties PJSC's Brand
Emaar Properties PJSC is a company that builds high quality homes and buildings.
Brand at a Glance
74%
Customer Loyalty
3.7/5
Product Quality
3.2/5
Pricing
3.5/5
Customer Service
Emaar Properties PJSC NPS
Emaar Properties PJSC's Net Promoter Score (NPS) is a 4 with 43% Promoters, 18% Passives, and 39% Detractors. Net Promoter Score tracks whether Emaar Properties PJSC's customers would recommend using the product based on a scale of -100 to 100.
Emaar Properties PJSC Overall NPS
| 43% | Promoters |
|---|---|
| 18% | Passives |
| 39% | Detractors |
Emaar Properties PJSC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2023 -27 | Jan 2023 | -27 |
Apr 2023 -17 | Apr 2023 | -17 |
Jun 2023 -24 | Jun 2023 | -24 |
Jul 2023 -6 | Jul 2023 | -6 |
Oct 2023 -7 | Oct 2023 | -7 |
Nov 2023 -6 | Nov 2023 | -6 |
Feb 2024 -11 | Feb 2024 | -11 |
May 2024 -6 | May 2024 | -6 |
Jun 2024 0 | Jun 2024 | 0 |
Aug 2024 4 | Aug 2024 | 4 |
Mar 2025 9 | Mar 2025 | 9 |
Nov 2025 4 | Nov 2025 | 4 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Emaar Properties PJSC NPS by Gender
Emaar Properties PJSC's NPS was rated -20 by Male customers on Comparably.
Male
-20
Emaar Properties PJSC's NPS was rated -20 by Male customers on Comparably.
40%
Promoters
0%
Passives
60%
Detractors
Female
N/A
Emaar Properties PJSC's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Emaar Properties PJSC NPS by Ethnicity
Emaar Properties PJSC's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 0 | Asian or Pacific Islander | 0 |
Other -25 | Other | -25 |
Emaar Properties PJSC NPS by Usage
Emaar Properties PJSC's NPS was rated 0 points by customers who have used Emaar Properties PJSC's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 0 | Less than 1 Year | 0 |
Emaar Properties PJSC Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Emaar Properties PJSC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Emaar Properties PJSC Customer Loyalty Score by Gender
Emaar Properties PJSC's Customer Loyalty score was rated 64 by Male customers on Comparably.
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Male
64%
Yes
Female
N/A
Yes
Emaar Properties PJSC Customer Loyalty Score by Ethnicity
Emaar Properties PJSC's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Emaar Properties PJSC.
100
out of 100
Asian or Pacific Islander
55
out of 100
Other
Emaar Properties PJSC Customer Loyalty Score by Usage
Emaar Properties PJSC's Customer Loyalty score was rated 100% by customers who have used Emaar Properties PJSC's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Emaar Properties PJSC Product Quality
3.7/5
Emaar Properties PJSC has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Emaar Properties PJSC Product Information
Emaar Properties PJSC’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://www.emaar.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Real Estate
Quick Insights into Emaar Properties PJSC Product Quality
Emaar Properties PJSC's Product Quality score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.
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Ranked Emaar Properties PJSC Product Quality the Highest
Ranked Emaar Properties PJSC Product Quality the Lowest
Emaar Properties PJSC Product Quality Score by Gender
Emaar Properties PJSC's Product Quality score was rated 2.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Emaar Properties PJSC.
Male
2.9/5
Female
N/A
Emaar Properties PJSC Product Quality Score by Ethnicity
Emaar Properties PJSC's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Emaar Properties PJSC.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Other 3 | Other | 3 |
Emaar Properties PJSC Product Quality Score by Usage
Emaar Properties PJSC's Product Quality score was rated 3.6 stars by customers who have used Emaar Properties PJSC's products/services for Less than 1 Year.
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Emaar Properties PJSC Pricing
Emaar Properties PJSC ROI & Value For Money
3.2/5
Emaar Properties PJSC has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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Quick Insights into Emaar Properties PJSC ROI
Emaar Properties PJSC's ROI score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.
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Ranked Emaar Properties PJSC ROI the Highest
Ranked Emaar Properties PJSC ROI the Lowest
Emaar Properties PJSC ROI Score by Gender
Emaar Properties PJSC's ROI score was rated 3.1 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Emaar Properties PJSC.
Male
3.1/5
Female
N/A
Emaar Properties PJSC ROI Score by Ethnicity
Emaar Properties PJSC's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Emaar Properties PJSC.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 2.7 | Other | 2.7 |
Emaar Properties PJSC ROI Score by Usage
Emaar Properties PJSC's ROI score was rated 2.9 stars by customers who have used Emaar Properties PJSC's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Emaar Properties PJSC Customer Satisfaction (CSAT)
Emaar Properties PJSC Customer Satisfaction (CSAT) Score
84 / 100
Emaar Properties PJSC has an overall Customer Satisfaction score of 84 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
56%
Satisfied
28%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
0%
Very Dissatisfied
5%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Emaar Properties PJSC Customer Satisfaction
Emaar Properties PJSC's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.
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Ranked Emaar Properties PJSC Customer Satisfaction the Highest
Ranked Emaar Properties PJSC Customer Satisfaction the Lowest
Emaar Properties PJSC Customer Satisfaction Score by Gender
Emaar Properties PJSC's Customer Satisfaction score was rated 75 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Emaar Properties PJSC.
75 / 100
MaleVery Satisfied | 75% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 25% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Emaar Properties PJSC Customer Satisfaction Score by Ethnicity
CSAT according to Asian or Pacific Islander
Emaar Properties PJSC's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Emaar Properties PJSC.
100 / 100
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Other
Emaar Properties PJSC's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Emaar Properties PJSC.
67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
Emaar Properties PJSC Customer Satisfaction Score by Usage
Emaar Properties PJSC's Customer Satisfaction score was rated 100 points by customers who have used Emaar Properties PJSC's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Emaar Properties PJSC Customer Service
3.5/5
Emaar Properties PJSC has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Emaar Properties PJSC's Customer Service
Website
http://www.emaar.com
Phone Number
+971 800 36227
Quick Insights into Emaar Properties PJSC Customer Service
Emaar Properties PJSC's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by Other customers.
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Ranked Emaar Properties PJSC Customer Service the Highest
Ranked Emaar Properties PJSC Customer Service the Lowest
Emaar Properties PJSC Customer Service Score by Gender
Emaar Properties PJSC's Customer Service score was rated 3.1 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Emaar Properties PJSC.
Male
3.1/5
Female
N/A
Emaar Properties PJSC Customer Service Score by Ethnicity
Emaar Properties PJSC's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Emaar Properties PJSC.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 3 | Other | 3 |
Emaar Properties PJSC Customer Service Score by Usage
Emaar Properties PJSC's Customer Service score was rated 3.5 stars by customers who have used Emaar Properties PJSC's products/services for Less than 1 Year.
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Emaar Properties PJSC as an Employer
3.0/5
Emaar Properties PJSC has a 3.0/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Emaar Properties PJSC scored a 4 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Emaar Properties PJSC would recommend the brand to a friend. ENPS measures how likely Emaar Properties PJSC employees would recommend working at Emaar Properties PJSC to a friend.
Net Promoter Score
4
NPS Score
| 43% | Promoters |
|---|---|
| 18% | Passive |
| 39% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 33% | Promoters |
|---|---|
| 14% | Passive |
| 53% | Detractors |
