-100
NPS
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Emizentech
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About Emizentech's Brand
Emizen tech is an IT company which offers services in web development, mobile app development, digital marketing at affordable prices.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Emizentech NPS
Emizentech's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Emizentech's customers would recommend using the product based on a scale of -100 to 100.
Emizentech Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Emizentech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 -100 | Jul 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Emizentech Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Emizentech users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Emizentech Product Quality
1.5/5
Emizentech has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Emizentech's overall Product Quality score rated by its users and customers.
Emizentech Product Information
Emizentech’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.emizentech.com/
- Company Size
- 51-200 Employees
Industry
Tech
Emizentech Pricing
Emizentech ROI & Value For Money
1.5/5
Emizentech has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Emizentech's overall ROI score rated by its users and customers.
Emizentech Customer Service
1.5/5
Emizentech has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Emizentech's Customer Service
Address
116-118, Okay Plus Spaces, F-45, Malviya Nagar Industrial Area, 302017 India
Website
https://www.emizentech.com/
Phone Number
9602392777x91
Emizentech as an Employer
3.7/5
Emizentech has a 3.7/5 stars for its overall company culture rated by their employees
top
15%
Consumer vs. Employees
Emizentech scored a -100 for Net Promoter Score and a 66 for Employee Net Promoter Score. NPS gauges how likely a customer of Emizentech would recommend the brand to a friend. ENPS measures how likely Emizentech employees would recommend working at Emizentech to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
66
eNPS Score
| 83% | Promoters |
|---|---|
| 0% | Passive |
| 17% | Detractors |
