-7
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
EmployBridge
Marketing or Exec? Claim Your Free Account
About EmployBridge's Brand
EmployBridge provides a host of industry-specific staffing solutions and workforce management strategies.
Brand at a Glance
67%
Customer Loyalty
3.1/5
Product Quality
2.8/5
Pricing
2.9/5
Customer Service
EmployBridge NPS
EmployBridge's Net Promoter Score (NPS) is a -7 with 41% Promoters, 11% Passives, and 48% Detractors. Net Promoter Score tracks whether EmployBridge's customers would recommend using the product based on a scale of -100 to 100.
EmployBridge Overall NPS
| 41% | Promoters |
|---|---|
| 11% | Passives |
| 48% | Detractors |
EmployBridge NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 0 | Nov 2022 | 0 |
Jan 2023 -5 | Jan 2023 | -5 |
Mar 2023 -11 | Mar 2023 | -11 |
Apr 2023 -10 | Apr 2023 | -10 |
May 2023 -5 | May 2023 | -5 |
Aug 2023 -11 | Aug 2023 | -11 |
Oct 2023 -10 | Oct 2023 | -10 |
Jan 2024 -13 | Jan 2024 | -13 |
Mar 2024 -13 | Mar 2024 | -13 |
Aug 2024 -16 | Aug 2024 | -16 |
Oct 2024 -12 | Oct 2024 | -12 |
Feb 2025 -8 | Feb 2025 | -8 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
EmployBridge NPS by Gender
Female customers rated EmployBridge's NPS 35 points higher than Male customers.
Male
-60
EmployBridge's NPS was rated -60 by Male customers on Comparably.
20%
Promoters
0%
Passives
80%
Detractors
Female
-25
EmployBridge's NPS was rated -25 by Female customers on Comparably.
25%
Promoters
25%
Passives
50%
Detractors
EmployBridge NPS by Ethnicity
EmployBridge's NPS was rated -50 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -50 | Caucasian | -50 |
EmployBridge NPS by Age
EmployBridge's NPS was rated 0 points by customers ages 41-45 on Comparably.
EmployBridge NPS by Usage
EmployBridge's NPS was rated the highest by customers who have used EmployBridge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -67 | Less than 1 Year | -67 |
1 to 2 Years 20 | 1 to 2 Years | 20 |
EmployBridge Customer Loyalty
67%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
67% of EmployBridge users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
EmployBridge Customer Loyalty Score by Gender
Female customers rated EmployBridge's Customer Loyalty score 9% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of EmployBridge.
Male
46%
Yes
Female
55%
Yes
EmployBridge Customer Loyalty Score by Ethnicity
EmployBridge's Customer Loyalty score was rated 33% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of EmployBridge.
33
out of 100
Caucasian
EmployBridge Customer Loyalty Score by Age
EmployBridge's Customer Loyalty score was rated 40% by customers ages 41-45 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of EmployBridge.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
41-45 40% | 41-45 | 40% |
EmployBridge Customer Loyalty Score by Usage
EmployBridge's Customer Loyalty score was rated the highest by customers who have used EmployBridge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
EmployBridge Customer Loyalty Score by Industry
EmployBridge's Customer Loyalty score was rated 70% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
EmployBridge Product Quality
3.1/5
EmployBridge has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock EmployBridge's overall Product Quality score rated by its users and customers.
EmployBridge Product Information
EmployBridge’s product quality score is a 3.1 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated EmployBridge's product the highest.
- Website
- http://www.employbridge.com/
- Company Size
- 1,001-5,000 Employees
Quick Insights into EmployBridge Product Quality
EmployBridge's Product Quality score was rated highest by customers from the Tech industry, and rated lowest by customers who have used EmployBridge's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked EmployBridge's Product Quality.
Ranked EmployBridge Product Quality the Highest
Ranked EmployBridge Product Quality the Lowest
EmployBridge Product Quality Score by Gender
Female customers rated EmployBridge's Product Quality score 0.3 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of EmployBridge.
Male
2.3/5
Female
2.6/5
EmployBridge Product Quality Score by Ethnicity
EmployBridge's Product Quality score was rated 1.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of EmployBridge.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
EmployBridge Product Quality Score by Age
EmployBridge's Product Quality score was rated 3.8 stars by customers ages 41-45 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of EmployBridge.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
41-45 3.8 | 41-45 | 3.8 |
EmployBridge Product Quality Score by Usage
EmployBridge's Product Quality score was rated the highest by customers who have used EmployBridge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
EmployBridge Product Quality Score by Industry
EmployBridge's Product Quality score was rated 4.6 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
EmployBridge Pricing
EmployBridge ROI & Value For Money
2.8/5
EmployBridge has a value for money and ROI score of 2.8 out of 5 stars rated by its users and customers.
Sign Up to unlock EmployBridge's overall ROI score rated by its users and customers.
EmployBridge Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into EmployBridge ROI
EmployBridge's ROI score was rated highest by customers from the Tech industry, and rated lowest by customers who have used EmployBridge's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked EmployBridge's ROI score.
Ranked EmployBridge ROI the Highest
Ranked EmployBridge ROI the Lowest
EmployBridge ROI Score by Gender
Female customers rated EmployBridge's ROI score 0.4 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of EmployBridge.
Male
2.1/5
Female
2.5/5
EmployBridge ROI Score by Ethnicity
EmployBridge's ROI score was rated 1.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of EmployBridge.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
EmployBridge ROI Score by Age
EmployBridge's ROI score was rated 3.1 stars by customers ages 41-45 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of EmployBridge.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
41-45 3.1 | 41-45 | 3.1 |
EmployBridge ROI Score by Usage
EmployBridge's ROI score was rated the highest by customers who have used EmployBridge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
EmployBridge ROI Score by Industry
EmployBridge's ROI score was rated 4.3 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
EmployBridge Customer Satisfaction (CSAT)
EmployBridge Customer Satisfaction (CSAT) Score
65 / 100
EmployBridge has an overall Customer Satisfaction score of 65 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
45%
Satisfied
20%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
5%
Very Dissatisfied
20%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into EmployBridge Customer Satisfaction
EmployBridge's Customer Satisfaction score was rated highest by customers who have used EmployBridge's products/services for 1 to 2 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked EmployBridge's Customer Satisfaction.
Ranked EmployBridge Customer Satisfaction the Highest
Ranked EmployBridge Customer Satisfaction the Lowest
EmployBridge Customer Satisfaction Score by Gender
Female customers rated EmployBridge's Customer Satisfaction score 33 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of EmployBridge.
34 / 100
MaleVery Satisfied | 34% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 33% | |
Very Dissatisfied | 33% |
67 / 100
FemaleVery Satisfied | 34% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
EmployBridge Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
EmployBridge's Customer Satisfaction (CSAT) score was rated 25% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of EmployBridge.
25 / 100
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
50%
EmployBridge Customer Satisfaction Score by Usage
EmployBridge's Customer Satisfaction score was rated 67 points by customers who have used EmployBridge's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
EmployBridge Customer Service
2.9/5
EmployBridge has an overall Customer Service score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock EmployBridge's overall Customer Service score rated by its users and customers.
About EmployBridge's Customer Service
Address
1040 Crown Pointe Pkwy Suite 1040, Atlanta, GA
Website
http://www.employbridge.com/
Phone Number
12142966803
Quick Insights into EmployBridge Customer Service
EmployBridge's Customer Service score was rated highest by customers from the Tech industry, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked EmployBridge's Customer Service score.
Ranked EmployBridge Customer Service the Highest
Ranked EmployBridge Customer Service the Lowest
EmployBridge Customer Service Score by Gender
Female customers rated EmployBridge's Customer Service score 1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of EmployBridge.
Male
2.1/5
Female
3.1/5
EmployBridge Customer Service Score by Ethnicity
EmployBridge's Customer Service score was rated 1.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of EmployBridge.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
EmployBridge Customer Service Score by Age
EmployBridge's Customer Service score was rated 4 stars by customers ages 41-45 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of EmployBridge.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
41-45 4 | 41-45 | 4 |
EmployBridge Customer Service Score by Usage
EmployBridge's Customer Service score was rated the highest by customers who have used EmployBridge's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
EmployBridge Customer Service Score by Industry
EmployBridge's Customer Service score was rated 4.3 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
EmployBridge as an Employer
3.7/5
EmployBridge has a 3.7/5 stars for its overall company culture rated by their employees
top
30%
Consumer vs. Employees
EmployBridge scored a -7 for Net Promoter Score and a 4 for Employee Net Promoter Score. NPS gauges how likely a customer of EmployBridge would recommend the brand to a friend. ENPS measures how likely EmployBridge employees would recommend working at EmployBridge to a friend.
Net Promoter Score
-7
NPS Score
| 41% | Promoters |
|---|---|
| 11% | Passive |
| 48% | Detractors |
Employee Net Promoter Score
4
eNPS Score
| 42% | Promoters |
|---|---|
| 20% | Passive |
| 38% | Detractors |
