-100
NPS
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Employer Flexible
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About Employer Flexible's Brand
Outsourced business solutions provider
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Employer Flexible NPS
Employer Flexible's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Employer Flexible's customers would recommend using the product based on a scale of -100 to 100.
Employer Flexible Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Employer Flexible NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 -100 | Jul 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Employer Flexible Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Employer Flexible users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Employer Flexible Product Quality
1.5/5
Employer Flexible has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Employer Flexible's overall Product Quality score rated by its users and customers.
Employer Flexible Product Information
Employer Flexible’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Professional Services
Business Services
Employer Flexible Pricing
Employer Flexible ROI & Value For Money
1.5/5
Employer Flexible has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Employer Flexible's overall ROI score rated by its users and customers.
Employer Flexible Customer Service
1.5/5
Employer Flexible has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Employer Flexible's overall Customer Service score rated by its users and customers.
About Employer Flexible's Customer Service
Address
7850 N. Sam Houston Pkwy W., Suite 100, Houston, TX
Website
http://www.employerflexible.com
Phone Number
1-866-501-4942
Consumer vs. Employees
Employer Flexible scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Employer Flexible would recommend the brand to a friend. ENPS measures how likely Employer Flexible employees would recommend working at Employer Flexible to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
