100
NPS
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Engage3
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About Engage3 Brand
Engage3 is delivering better data with shoppers’ intent-to-buy behavior and real-time comparative pricing.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Engage3 NPS
Engage3's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Engage3's customers would recommend using the product based on a scale of -100 to 100.
Engage3 Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Engage3 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2025 100 | Apr 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Engage3 Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Engage3 users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Engage3 Product Quality
5/5
Engage3 has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Engage3 overall Product Quality score rated by its users and customers.
Engage3 Product Information
Engage3’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.engage3.com
- Company Size
- 201-500 Employees
Industry
Retail
Engage3 Pricing
Engage3 ROI & Value For Money
5/5
Engage3 has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Engage3 overall ROI score rated by its users and customers.
Engage3 Customer Satisfaction (CSAT)
Engage3 Customer Satisfaction (CSAT) Score
100 / 100
Engage3 has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Engage3 Customer Service
5/5
Engage3 has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Engage3 overall Customer Service score rated by its users and customers.
About Engage3's Customer Service
Address
501 2nd Street, Davis, CA 95616
Website
http://www.engage3.com
Phone Number
7608226042
Engage3 as an Employer
4.7/5
Engage3 has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Engage3 scored a 100 for Net Promoter Score and a 45 for Employee Net Promoter Score. NPS gauges how likely a customer of Engage3 would recommend the brand to a friend. ENPS measures how likely Engage3 employees would recommend working at Engage3 to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
45
eNPS Score
| 56% | Promoters |
|---|---|
| 33% | Passive |
| 11% | Detractors |
