EnsembleIQ NPS & Customer Reviews | Comparably
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About EnsembleIQ's Brand

Recently awarded the Best Leadership Teams (2022) and Best Places to Work in Chicago (2022), EnsembleIQ is the premier resource of actionable insights and connections powering business growth throughout the path to purchase. We help retail, technology, consumer goods, healthcare and hospitality professionals make informed decisions and gain a competitive advantage. EnsembleIQ delivers the most trusted business intelligence from leading industry experts, creative marketing solutions and impactful event experiences that connect best-in-class suppliers and service providers with our vibrant business-building communities. To learn more about EnsembleIQ, visit ensembleiq.com.

EnsembleIQ NPS

EnsembleIQ's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether EnsembleIQ's customers would recommend using the product based on a scale of -100 to 100.

EnsembleIQ Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
EnsembleIQ Overall NPS

EnsembleIQ NPS Trend

-100
-50
0
50
100
Jul 2023
100
Jul 2023100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

EnsembleIQ as an Employer

4.2/5

EnsembleIQ has a 4.2/5 stars for its overall company culture rated by their employees

  EnsembleIQ CEO
top
5%
CEO of EnsembleIQ

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

EnsembleIQ scored a 100 for Net Promoter Score and a 39 for Employee Net Promoter Score. NPS gauges how likely a customer of EnsembleIQ would recommend the brand to a friend. ENPS measures how likely EnsembleIQ employees would recommend working at EnsembleIQ to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

39
eNPS Score
51%Promoters
37%Passive
12%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail