-100
NPS
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EnterpriseDB
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About EnterpriseDB's Brand
EnterpriseDB develops products that provide enterprise class software subscriptions, support and tools for PostgreSQL. Among its major competitors, EnterpriseDB is ranked in 5th place for NPS while Peakon is 1st, and Culture Amp is 2nd.
Brand at a Glance
2.5/5
Product Quality
EnterpriseDB Ranking
- #4 / 4 of its competitors
EnterpriseDB NPS
EnterpriseDB's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether EnterpriseDB's customers would recommend using the product based on a scale of -100 to 100.
EnterpriseDB Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
EnterpriseDB NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
Nov 2024 -100 | Nov 2024 | -100 |
How Other Brands Compare
EnterpriseDB is ranked #4 for NPS among its competitors. Peakon and Culture Amp come in first and second, with Paycor coming in at third.
EnterpriseDB |  Culture Amp |  Paycor |  Peakon | |
| Global Ranking | #- | #686 | #- | #- |
| NPS | -100 | 34 | -42 | 79 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | - | $10.01B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
EnterpriseDB NPS vs. Competitors
Compared to its competitors, EnterpriseDB's NPS is rated right below Paycor.
| COMPANY | NPS Score | |
|---|---|---|
| Peakon | 79 |
| Culture Amp | 34 |
 | DataStax | 33 |
| Paycor | -42 |
| EnterpriseDB | -100 |
EnterpriseDB Product Quality
2.5/5
EnterpriseDB has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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EnterpriseDB Product Information
EnterpriseDB’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.enterprisedb.com
- Company Size
- 201-500 Employees
Industry
Tech
Analytics
Big Data
Enterprise
Hardware and Devices
SaaS
EnterpriseDB Product Quality vs. Competitors
Compared to its competitors, EnterpriseDB's Product Quality score is rated right above Paycor, and is preceded by DataStax.
| COMPANY | Product Quality Score | |
|---|---|---|
| Peakon | 4.4/5 |
| Culture Amp | 4.2/5 |
| DataStax | 3.6/5 |
| EnterpriseDB | 2.5/5 |
| Paycor | 2.4/5 |
Unlock EnterpriseDB Product Quality vs. Competitors Data
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EnterpriseDB Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
EnterpriseDB Customer Satisfaction vs. Competitors
Compared to its competitors, EnterpriseDB's Customer Satisfaction score is rated right below Peakon.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Culture Amp | 81% |
| DataStax | 67% |
| Paycor | 22% |
| Peakon | 0% |
| EnterpriseDB | 0% |
Unlock EnterpriseDB Customer Satisfaction vs. Competitors Data
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EnterpriseDB as an Employer
3.9/5
EnterpriseDB has a 3.9/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
EnterpriseDB scored a -100 for Net Promoter Score and a -15 for Employee Net Promoter Score. NPS gauges how likely a customer of EnterpriseDB would recommend the brand to a friend. ENPS measures how likely EnterpriseDB employees would recommend working at EnterpriseDB to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-15
eNPS Score
| 28% | Promoters |
|---|---|
| 29% | Passive |
| 43% | Detractors |
