-90
NPS
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Equity Lifestyle Properties
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About Equity Lifestyle Properties' Brand
Equity LifeStyle Properties owns and manages the portfolios of resort communities in the United States.
Brand at a Glance
82%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Equity Lifestyle Properties CMO
Equity Lifestyle Properties NPS
Equity Lifestyle Properties's Net Promoter Score (NPS) is a -90 with 3% Promoters, 4% Passives, and 93% Detractors. Net Promoter Score tracks whether Equity Lifestyle Properties's customers would recommend using the product based on a scale of -100 to 100.
Equity Lifestyle Properties Overall NPS
| 3% | Promoters |
|---|---|
| 4% | Passives |
| 93% | Detractors |
Equity Lifestyle Properties NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 -91 | Dec 2022 | -91 |
Mar 2023 -91 | Mar 2023 | -91 |
Jun 2023 -91 | Jun 2023 | -91 |
Jul 2023 -91 | Jul 2023 | -91 |
Aug 2023 -91 | Aug 2023 | -91 |
Oct 2023 -91 | Oct 2023 | -91 |
Apr 2024 -87 | Apr 2024 | -87 |
May 2024 -88 | May 2024 | -88 |
Jul 2024 -90 | Jul 2024 | -90 |
Oct 2024 -90 | Oct 2024 | -90 |
Nov 2024 -90 | Nov 2024 | -90 |
Sep 2025 -90 | Sep 2025 | -90 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Equity Lifestyle Properties NPS by Gender
Equity Lifestyle Properties's NPS was rated -100 by both Female and Male customers on Comparably.
Male
-100
Equity Lifestyle Properties's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-100
Equity Lifestyle Properties's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Equity Lifestyle Properties NPS by Ethnicity
Equity Lifestyle Properties's NPS was rated -100 points by both Caucasian and Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Other -100 | Other | -100 |
Equity Lifestyle Properties NPS by Age
Equity Lifestyle Properties's NPS was rated -100 points by customers ages 41-45 and customers ages 66+ on Comparably.
Equity Lifestyle Properties NPS by Usage
Equity Lifestyle Properties's NPS was rated the highest by customers who have used Equity Lifestyle Properties's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
1 to 2 Years -100 | 1 to 2 Years | -100 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Over 10 Years -91 | Over 10 Years | -91 |
Equity Lifestyle Properties Customer Loyalty
82%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
82% of Equity Lifestyle Properties users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Equity Lifestyle Properties Customer Loyalty Score by Gender
Male customers rated Equity Lifestyle Properties's Customer Loyalty score 3% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Equity Lifestyle Properties.
Male
79%
Yes
Female
76%
Yes
Equity Lifestyle Properties Customer Loyalty Score by Ethnicity
Equity Lifestyle Properties's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Equity Lifestyle Properties.
78
out of 100
Caucasian
100
out of 100
Other
Equity Lifestyle Properties Customer Loyalty Score by Age
Equity Lifestyle Properties's Customer Loyalty score was rated the highest by customers ages 61-65, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Equity Lifestyle Properties.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
41-45 70% | 41-45 | 70% |
51-55 70% | 51-55 | 70% |
56-60 55% | 56-60 | 55% |
61-65 100% | 61-65 | 100% |
66+ 85% | 66+ | 85% |
Equity Lifestyle Properties Customer Loyalty Score by Usage
Equity Lifestyle Properties's Customer Loyalty score was rated the highest by customers who have used Equity Lifestyle Properties's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Equity Lifestyle Properties Customer Loyalty Score by Industry
Equity Lifestyle Properties's Customer Loyalty score was rated the highest by Automotive and Transportation industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Equity Lifestyle Properties Product Quality
1.5/5
Equity Lifestyle Properties has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Equity Lifestyle Properties' overall Product Quality score rated by its users and customers.
Equity Lifestyle Properties Product Information
Equity Lifestyle Properties’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Equity Lifestyle Properties's product the highest. Reviewers from the Automotive and Transportation industry rated Equity Lifestyle Properties the lowest at 1.5.
- Company Size
- 501-1,000 Employees
Industry
Real Estate
Quick Insights into Equity Lifestyle Properties Product Quality
Equity Lifestyle Properties's Product Quality score was rated highest by customers from the Tech industry, and rated lowest by customers from the Real Estate industry.
Sign Up to unlock insights into how customers have ranked Equity Lifestyle Properties' Product Quality.
Ranked Equity Lifestyle Properties Product Quality the Highest
Ranked Equity Lifestyle Properties Product Quality the Lowest
Equity Lifestyle Properties Product Quality Score by Gender
Equity Lifestyle Properties's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Equity Lifestyle Properties.
Male
1.5/5
Female
1.5/5
Equity Lifestyle Properties Product Quality Score by Ethnicity
Equity Lifestyle Properties's Product Quality score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Equity Lifestyle Properties.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Equity Lifestyle Properties Product Quality Score by Age
Equity Lifestyle Properties's Product Quality score was rated 1.5 stars by customers ages 41-45 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Equity Lifestyle Properties.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
41-45 1.5 | 41-45 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Equity Lifestyle Properties Product Quality Score by Usage
Equity Lifestyle Properties's Product Quality score was rated 1.5 stars by customers who have used Equity Lifestyle Properties's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Equity Lifestyle Properties Product Quality Score by Industry
Equity Lifestyle Properties's Product Quality score was rated the highest by Tech industry customers, and the lowest by Real Estate industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Equity Lifestyle Properties Pricing
Equity Lifestyle Properties ROI & Value For Money
1.5/5
Equity Lifestyle Properties has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Equity Lifestyle Properties' overall ROI score rated by its users and customers.
Equity Lifestyle Properties Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Automotive and Transportation industry.
Quick Insights into Equity Lifestyle Properties ROI
Equity Lifestyle Properties's ROI score was rated highest by customers who have used Equity Lifestyle Properties's products/services for 1 to 2 Years, and rated lowest by customers from the Tech industry.
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Ranked Equity Lifestyle Properties ROI the Highest
Ranked Equity Lifestyle Properties ROI the Lowest
Equity Lifestyle Properties ROI Score by Gender
Equity Lifestyle Properties's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Equity Lifestyle Properties.
Male
1.5/5
Female
1.5/5
Equity Lifestyle Properties ROI Score by Ethnicity
Equity Lifestyle Properties's ROI score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Equity Lifestyle Properties.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Equity Lifestyle Properties ROI Score by Age
Equity Lifestyle Properties's ROI score was rated 1.5 stars by customers ages 41-45 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Equity Lifestyle Properties.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
41-45 1.5 | 41-45 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Equity Lifestyle Properties ROI Score by Usage
Equity Lifestyle Properties's ROI score was rated 1.5 stars by customers who have used Equity Lifestyle Properties's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Equity Lifestyle Properties ROI Score by Industry
Equity Lifestyle Properties's ROI score was rated 1.5 stars by both Automotive and Transportation and Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Equity Lifestyle Properties Customer Satisfaction (CSAT)
Equity Lifestyle Properties Customer Satisfaction (CSAT) Score
3 / 100
Equity Lifestyle Properties has an overall Customer Satisfaction score of 3 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
3%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
18%
Very Dissatisfied
74%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Equity Lifestyle Properties Customer Satisfaction
Equity Lifestyle Properties's Customer Satisfaction score was rated highest by customers who have used Equity Lifestyle Properties's products/services for 1 to 2 Years, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Equity Lifestyle Properties' Customer Satisfaction.
Ranked Equity Lifestyle Properties Customer Satisfaction the Highest
Ranked Equity Lifestyle Properties Customer Satisfaction the Lowest
Equity Lifestyle Properties Customer Satisfaction Score by Gender
Equity Lifestyle Properties's Customer Satisfaction score was rated 0 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Equity Lifestyle Properties.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 7% | |
Dissatisfied | 21% | |
Very Dissatisfied | 72% |
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 20% | |
Very Dissatisfied | 80% |
Equity Lifestyle Properties Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Equity Lifestyle Properties' Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Equity Lifestyle Properties.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
22%
Very Dissatisfied
78%
CSAT according to Other
Equity Lifestyle Properties' Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Equity Lifestyle Properties.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
50%
Equity Lifestyle Properties Customer Satisfaction Score by Age
Equity Lifestyle Properties's Customer Satisfaction score was rated 0 points by customers ages 51-55 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Equity Lifestyle Properties.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 51-55 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
Equity Lifestyle Properties Customer Satisfaction Score by Usage
Equity Lifestyle Properties's Customer Satisfaction score was rated 0 points by customers who have used Equity Lifestyle Properties's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Equity Lifestyle Properties Customer Satisfaction Score by Industry
Equity Lifestyle Properties's Customer Satisfaction score was rated 0 points by both Automotive and Transportation and Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Equity Lifestyle Properties Customer Service
1.5/5
Equity Lifestyle Properties has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Equity Lifestyle Properties' overall Customer Service score rated by its users and customers.
About Equity Lifestyle Properties's Customer Service
Address
2 N. Riverside Plaza,, Suite 800, Chicago, IL 60606
Website
http://www.equitylifestyle.com/
Phone Number
3122791400
Equity Lifestyle Properties's Social Links
Quick Insights into Equity Lifestyle Properties Customer Service
Equity Lifestyle Properties's Customer Service score was rated highest by customers who have used Equity Lifestyle Properties's products/services for 1 to 2 Years, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Equity Lifestyle Properties' Customer Service score.
Ranked Equity Lifestyle Properties Customer Service the Highest
Ranked Equity Lifestyle Properties Customer Service the Lowest
Equity Lifestyle Properties Customer Service Score by Gender
Equity Lifestyle Properties's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Equity Lifestyle Properties.
Male
1.5/5
Female
1.5/5
Equity Lifestyle Properties Customer Service Score by Ethnicity
Equity Lifestyle Properties's Customer Service score was rated 1.5 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Equity Lifestyle Properties.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 1.5 | Other | 1.5 |
Equity Lifestyle Properties Customer Service Score by Age
Equity Lifestyle Properties's Customer Service score was rated 1.5 stars by customers ages 41-45 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Equity Lifestyle Properties.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
41-45 1.5 | 41-45 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Equity Lifestyle Properties Customer Service Score by Usage
Equity Lifestyle Properties's Customer Service score was rated 1.5 stars by customers who have used Equity Lifestyle Properties's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Equity Lifestyle Properties Customer Service Score by Industry
Equity Lifestyle Properties's Customer Service score was rated 1.5 stars by both Automotive and Transportation and Tech industry customers.
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Equity Lifestyle Properties as an Employer
4.7/5
Equity Lifestyle Properties has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of Equity Lifestyle Properties
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Equity Lifestyle Properties scored a -90 for Net Promoter Score and a 53 for Employee Net Promoter Score. NPS gauges how likely a customer of Equity Lifestyle Properties would recommend the brand to a friend. ENPS measures how likely Equity Lifestyle Properties employees would recommend working at Equity Lifestyle Properties to a friend.
Net Promoter Score
-90
NPS Score
| 3% | Promoters |
|---|---|
| 4% | Passive |
| 93% | Detractors |
Employee Net Promoter Score
53
eNPS Score
| 63% | Promoters |
|---|---|
| 27% | Passive |
| 10% | Detractors |
